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Can Somebody Please Confirm or Deny these Virtual Device HS4 BUGS?

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    Can Somebody Please Confirm or Deny these Virtual Device HS4 BUGS?

    If you would be so kind to help me confirm or deny this HS4 Virtual Device bugs. Apparently, I'm the only one with this issue and HST support says they cannot reproduce it. Should take less then 5 min to complete.

    My System is HS4 Pro Edition 4.2.5.0 (Windows) Pro 64bit

    Virtual Device Creation Steps:

    1) Create a test Virtual Device, and rename the auto created feature (example: Temp_Test)
    2) Edit feature (NOT the Root), remove the default on/off Controls and Status Graphics options.
    3) Add 1 Range Control with -100 to 500 and set Range Options to Decimal 2 and Text Box.
    4) Add 1 Range Status with -100 to 300. (no need to set any Status Range Options)
    5) After making the above changes, enter 250 (or any number within the ranges) and hit the Submit button.


    Event Creation Steps:

    1) Create a Manually Triggered Event
    2) Add a Control a Device action for the Temp_Test feature (Make sure it's the feature NOT the root).

    CONFIRM 1st BUG. Do you get "Missing Control"?


    NOW, using the HS3 Legacy Device Management, edit the Temp_Test Feature and tick the "Include Values" option. Hit done.

    1) Go back to the test event, and you should now have the ability to select a number to set the Virtual Device to.
    2) Run the event by clicking on the running man

    CONFIRM 2nd BUG. Does the Virtual Device actually update to the selected number chosen in the event?



    Screen Shots For Reference:


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    RJ_Make On YouTube

    #2
    I saw this...You don't even have to delete the Control part, it fails ... (Simple ON/OFF device)


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    Eman.
    TinkerLand : Life's Choices,"No One Size Fits All"

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      #3
      Is that the feature of the Virtual Device?
      RJ_Make On YouTube

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        #4
        Originally posted by ServiceXp View Post
        Is that the feature of the Virtual Device?
        Yes, even when not deleted it fails! (Missing Controls)


        Eman.
        TinkerLand : Life's Choices,"No One Size Fits All"

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          #5
          anyone else confirm both bugs?
          RJ_Make On YouTube

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            #6
            It would be really helpful if someone else can attempt to recreate these 2 bugs.
            RJ_Make On YouTube

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              #7
              I had the same issue.
              I thought maybe the device floor/room/device name was too long.

              So I removed it from the Floor and Room, and it started working.

              I then added it back to floor and room, and it’s still working.

              -Tom

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                #8
                Also I noticed when it was not working when listing the device in the event, it did not have a dot in front of it.

                When I removed the floor/room I then got a dot in front of it.
                My assumption is WITHOUT the dot its just a HEADING?

                Click image for larger version

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                  #9
                  Originally posted by tmassano View Post
                  I had the same issue.
                  I thought maybe the device floor/room/device name was too long.

                  So I removed it from the Floor and Room, and it started working.

                  I then added it back to floor and room, and it’s still working.

                  -Tom
                  Unfortunately, different cause for a similar issue. My problems are very specific as spelled out in my post.
                  RJ_Make On YouTube

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