Announcement

Collapse
No announcement yet.

Door/Window Sensor (HS-DS100+) goes offline when inactive (in SmartThings app)

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Door/Window Sensor (HS-DS100+) goes offline when inactive (in SmartThings app)

    Per title, if a door/window sensor isn't activated for a while it will show as offline in the SmartThings app (I use these w/the Samsung hub and app, not w/the Homeseer hub and app). If I open the door/window the sensor is on it immediately updates the status in ST to show that it is open (and online now). So, it clearly isn't offline, it just hasn't checked in w/the ST device handler w/in the window that the DH expects. There should be two ways to resolve this: either edit the settings for the sensor so that it checks in more often, or edit the settings in the DH so that it's window of expecting to hear from the sensor is greater than the time between sensor check-ins. Sadly the DH doesn't give me access to the check-in time, and I have no idea how to create my own DH. Anyone out there have any suggestions on how to fix this annoyance?
Working...
X