Can hs check on the status of this ticket please

[alphatech]

HSCS-14636.

Thanks

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[Rupp]

That ticket was responded to 3 days ago. Are you logging into the portal to check status on this ticket?
https://dev.homeseer.com/servicedesk/customer/portal/2

[alphatech]

My fault, I replied from the ticket email, I guess you need to reply from the web portal.

Thanks Rupp

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