After 6 years with Homeseer I am finally making the switch to Home Assistant. I thought it would be worth saying why, in case Homeseer are interested in the feedback.
1) HS4 is a bit of a joke. I thought when it was released it would be a major step change, but its not.. its been buggy and It hasnt really addressed many of the frustrations I had with HS3.. progress is slow on improving it
2) The UI is awful. Again I thought HS4 would address this, but its just not acceptable in today's competitive HA market. The UI for Home Assistant is just a breath of fresh air. Still some things I prefer in Homeseer and learning curve for YAML (if you have to go there) is steep.. but so far I have done everything without needing it, due to the excellent blueprints out there
3) Device support - its now more than 2 years since my Nest integration broke. I paid for it 2 months before the google change broke it and never got a reply on getting my money back. Yes, it was down to me as I accepted the transition from nest account to google, but the new API has been out for more than a year now. To compare, I have been able to move all my supported devices that needed (mostly paid) plugins into Home Assistant (Hue, DSC alarm, Harmony hub) and add some that are not supported by HS4 (Nest, Yale alarm, Adax heaters, LG TV) and find easy built in solutions for other things that needed plugins on HS4 (BLRadar, easytrigger, etc).. all at zero cost
4) My god.. how can we still not have a decent ios app! I've been getting by with 3rd party apps, but the provided one is terrible. Yeah i could spend MORE money on the client and spend many hours trying to get it to look nice.. but I shouldnt need to. Home Assistant app is a dream to use and I can do literally everything I can do in the web UI from the app.
5) Cost - plugins with sometimes questionable support are expensive and add up. More of this needs to be out of the box if you want to remain competitive. Ok so I have to pay a sub for Home assistant cloud, but its not essential and reasonable price if I decide to do so
I'm guessing this may just get deleted and maybe I get banned, but please do believe me when I say that I tried and resisted as long as I could, but the product has just fallen too far behind the times. It took me just a few hrs to move over and that fact alone should worry Homeseer.
Anyway, the forum has been great, so good luck to you all and thanks for all the help over the years.
1) HS4 is a bit of a joke. I thought when it was released it would be a major step change, but its not.. its been buggy and It hasnt really addressed many of the frustrations I had with HS3.. progress is slow on improving it
2) The UI is awful. Again I thought HS4 would address this, but its just not acceptable in today's competitive HA market. The UI for Home Assistant is just a breath of fresh air. Still some things I prefer in Homeseer and learning curve for YAML (if you have to go there) is steep.. but so far I have done everything without needing it, due to the excellent blueprints out there
3) Device support - its now more than 2 years since my Nest integration broke. I paid for it 2 months before the google change broke it and never got a reply on getting my money back. Yes, it was down to me as I accepted the transition from nest account to google, but the new API has been out for more than a year now. To compare, I have been able to move all my supported devices that needed (mostly paid) plugins into Home Assistant (Hue, DSC alarm, Harmony hub) and add some that are not supported by HS4 (Nest, Yale alarm, Adax heaters, LG TV) and find easy built in solutions for other things that needed plugins on HS4 (BLRadar, easytrigger, etc).. all at zero cost
4) My god.. how can we still not have a decent ios app! I've been getting by with 3rd party apps, but the provided one is terrible. Yeah i could spend MORE money on the client and spend many hours trying to get it to look nice.. but I shouldnt need to. Home Assistant app is a dream to use and I can do literally everything I can do in the web UI from the app.
5) Cost - plugins with sometimes questionable support are expensive and add up. More of this needs to be out of the box if you want to remain competitive. Ok so I have to pay a sub for Home assistant cloud, but its not essential and reasonable price if I decide to do so
I'm guessing this may just get deleted and maybe I get banned, but please do believe me when I say that I tried and resisted as long as I could, but the product has just fallen too far behind the times. It took me just a few hrs to move over and that fact alone should worry Homeseer.
Anyway, the forum has been great, so good luck to you all and thanks for all the help over the years.
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