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    Event Not Executing Action

    I have the event below. In the log I can see that it was triggered but the shade didn't go up. So I did click on the "Run" icon to manually execute it. Again, in the log I do see that it is being executed but the shade still doesn't go up. The issue seems to be that while the event is being executed, there is no entry in the log that shows the z-wave command for the shade was sent. The only entry is that the event was run but no z-wave command. In the event I reselected the device and the On state hoping this will fix it but it didn't. Other events seem to work (and so did this one yesterday). Why is this happening?

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    #2
    What I typically do in this situation is duplicate the event, disable the original, and set the copy to trigger manually only. From there you can test the action along side creating another new event with the same action. Make sure you don't have the device set to "Do Not Log". I suspect the problem is with device control and not the action of the event.
    "if I have seen further [than others], it is by standing on the shoulders of giants." --Sir Isaac Newton (1675)

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      #3
      Pushing the run button for the event in the web interface will skip the triggers and conditions anyway, but I agree that the event may have been corrupted somehow, and recreating it may help. Also, does the lower shade event still work?

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        #4
        Question?

        What happens if you came home at 2:50 PM in the above scenario?

        Thanks,

        RDP

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          #5
          Originally posted by mulu View Post
          I have the event below. In the log I can see that it was triggered but the shade didn't go up. So I did click on the "Run" icon to manually execute it. Again, in the log I do see that it is being executed but the shade still doesn't go up. The issue seems to be that while the event is being executed, there is no entry in the log that shows the z-wave command for the shade was sent. The only entry is that the event was run but no z-wave command. In the event I reselected the device and the On state hoping this will fix it but it didn't. Other events seem to work (and so did this one yesterday). Why is this happening?
          Make sure the HS Device has logging enabled. When the Event runs it should first log a Device Control to the Device, followed by a Z-Wave log entry acknowledging the device was controlled. Do you have either of those entries?
          HS4 Pro, 4.2.18.3 Windows 10 pro, Supermicro LP Xeon

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