Alexa discovery Homeseer devices

[ralnet]

Latest version HS4
Windows 10 latest

For the last two weeks I am having issues with Alexa discovering Homeseer devices. All of a sudden many devices don't get discovered.

This Alexa skill has worked with no issues for several years. Why I started discovery on a working system is for the last two weeks alexa most of the time does not turn on lights I requested but after a minute the lights come and the I get a voice message xxx lights are not responding.

Anyone else having issues with Alexa and Homeseer skill (the skill that says turn on lights).

[Rupp]

When you start encountering this issue you will want to disable voice control/alexa on all events and devices (bulk edit). Then you will want to enable only one device/feature that has on/off/dimmable buttons and test. Then slowly enable devices. The Alexa service is making changes and they continually shorten the discovery timeout phase which affects those will slower internet speeds.

[ralnet]

Thank you Rupp I will work on that tomorrow when I get home.

[ralnet]

Rupp, after completing the steps you suggested I still experienced the same issue. After several days it occured to me that four weeks ago I replaced my Verizon G1000 router with a new Verizon G3100. I reinstalled the old router and now I have no issues with Alexa.

I spoke to Verizon and we didn't come up with any solution. Now I am sitting on a $300 router off line.

Thanks for your help