My HS wasn't shut down properly and all my events and all my devices were gone. It was a MAJOR PITA when this happened in the past because all the data is in the C:/program files(x86)/HS4 folder and my backup program refuses to backup anything in those folders. So I had to redo pretty much everything. Did I say MAJOR PITA?!! While the problem hasn't been resolved, HS at least has a fairly ok backup feature. I do backups every day for the max of 15 days. You probably also want to do additional backups in case your c drive breaks. jon00 supposedly has a good backup plugin. In any case, after this crash I could just go to the HS restore option and I was back in business. It really shouldn't be necessary. I never had a program so sensitive to unexpected shutdowns. Even Chrome reopens my tabs, etc but at least there is some solution. Just make sure you enable those backups. HS also offers cloud backups for higher levels of service (I don't use them). I just wanted to put this out there because it is a BBIIGG issue if this happens and as I said, HS is very prone to this problem. So if you are new to HS, enable those backups...
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