Caddx DL 900 Software Problem

[rbcaputo]

I recently purchased the Caddx NX 8E security system which included the DL 900 software CD. When I insert the CD in my CD ROM drive and try to read it, the computer just freezes. Other CDs work OK on the computer. I also tried the DL 900 CD on 2 other computers and the same thing happens. Is there something wrong with the CD or am I doing something wrong? Has anyone else experienced this with the DL 900 software?

[kschorz]

<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by RBC:
I recently purchased the Caddx NX 8E security system which included the DL 900 software CD. When I insert the CD in my CD ROM drive and try to read it, the computer just freezes. Other CDs work OK on the computer. I also tried the DL 900 CD on 2 other computers and the same thing happens. Is there something wrong with the CD or am I doing something wrong? Has anyone else experienced this with the DL 900 software? <HR></BLOCKQUOTE>

Hello RBC!
Sounds like the CD may be hosed. You can download the latest DL900 software directly from the GE/Caddx web site located Here.

The user credentials are:
webuser
care4u

If you have problems let me know and I can e-mail the DL900 software directly to you!

[rbcaputo]

Thanks Kevin.

I have downloaded the software from the site you suggested using the user credentials you provided. I also went through the installation process and everything seems to have worked OK. However, when I try to use the program, I get a window called "master access" which asks me for "Operator" and "Password". I don't know what to put in these fields. "webuser" and "care4u" do not work here. Any idea what I can do to get the software working? Thanks.

[rbcaputo]

Any suggestions?

I really would like to get my Caddx-computer connection working and doing all the neat stuff (e.g. Homeseer script) that this would allow. Any ideas on what I can use for "Operator" and "Password" to be able to use the DL 900 software? Thanks

[WayneW]

the Operator will be Caddx and the
password is 1234. Neither is case sensitive.

this can be found at http://groups.google.com/groups?q=dl...aol.com&rnum=2 or in the DL900 help file DL900.chm.

[cadillackid]

have either of you been able to successfully call into your NX-8E remotely? I get the modem tone and can even hear my modem connect at 300 Baud but the panel hangs up on me right away. i use an AT+ms=B103 command in my modem init string so it wll use a 300 baud carrier.. im assuming 300 is what I should use?
-christopher