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How to protect VOIP phone

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  • axotis
    replied
    I'm inclined to say it's an inherit problem with the design of the modem.... especially with as many as you've gone through and the efforts put forth to protect them.... Just a guess ???

    I use Vonage and the "box" (modem) is made by Motorola and it's been perfectly stable. I'm curious to know who manufactures Packet8's modem ???

    Have you checked Packet8's forum ???

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  • bruce l
    started a topic How to protect VOIP phone

    How to protect VOIP phone

    I have a VOIP phone from packet 8. It works great except the box keeps dying. I've had 3 boxes die now. All 3 during thunderstorms but I've not lost any other electrical equipment during these storms.

    The 1st 2 would not recognize when the local phone went off-hook. This last time the box is completely dead.

    The 1st 2 I had a on a surge suppressor when they died. This last time I had the box on a UPS and it died. The phone line is connected to a cordless phone. The LAN connection is to my router. Those are the 3 connections I have and it's not doing the job.

    Does anyone have any suggestions on how to keep this thing from dying so easily ?
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