Licensing problems

[madcooks]

I am a registered user HS2
I want to install HS2 on a nw computer
Downloaded the full version HS2 from the website
After installing I tried to register on line and got the error
'bad license file'
my license ID is 35576
What can I do ?

In the startup log it says
'HomeSeer version 2.3.019 starting now (Home Troller buils)'
This is strange it should be (Standard build)

Also in the startup log I got the error
'license file HomeTroller.lf does not exists'
but I have HS2 not HomeTroller

It looks like I downloaded the wrong installation file
But on the download menu of your website i selected

The file is 80.5 mb

Please advise

Lee

[madcooks]

Problem solved

Sorry, I was too quick to cry help
I removed all HS2 related programs and maps
Uninstalled HS2 and downloaded the installation file again
Now it all works it stated now 'Standard build' as it should be

I did not have to register again, how does HomeSeer knows
I registerd already ? (does HomeSeer checks my e-mail address
against my License ID ?)

In retrospect, what I did the last time (when it went wrong) was
after I downloaded and installed I used the installer to upgrade HS2
(what was totally unneccesary since I had already the latest version)
maybe in doing so I got the version for HomeTroller

Anyway, I am happy again

Lee

[Rupp]

This error is generally caused by the user loading the wrong version of HomeSeer. You must select wisely grasshopper.