out of the blue issues

[morreale]

i have an insteon 2414u/homeseer 2.4.0.6 system that has been working great for years

now two days ago it will not control any of the devices. i am still able to control the devices via the remotelinc.

i have tried another 2414u and it failed also

system consists of togglelinc & switchlinc switches and lamplinc 2456D3

i have removed and resinstalled all software and also installed on a new pc running xp with same results.
i have reset the devices to factory default and sometimes i can tap-add and sometimes it is unable to read config after it adds.
even though it is sucessfull tap-adding the device can not be controlled, polled, or links read.
any suggestions or solutions?

[Rupp]

Are there any errors in the HomeSeer log file when HS starts up? Is the sdm.exe see the interface?

[morreale]

everything seems to be working as it should. sdm is running and sees the 2414 and i have done a reset a few times and watch the status in sdm (version 1.01.138.308)

no errors at all on startup.

i get alot of this or it adds the device and then fails polling or wont control it at all.

1/7/2010 5:53:20 PM - Insteon - Tap-add mode failed to add the device at address 0F.77.1D because: The device properties could not be read. Communication failure. The device was not added.

[morreale]

1/7/2010 6:06:58 PM - Startup -
1/7/2010 6:06:58 PM - Startup - ************************************************************ ********************
1/7/2010 6:06:58 PM - Startup - HomeSeer version 2.4.0.6 Starting Now (Standard Build)
1/7/2010 6:06:58 PM - Startup - ************************************************************ ********************
1/7/2010 6:06:58 PM - Startup -
1/7/2010 6:06:58 PM - Startup - Using system's regional settings
1/7/2010 6:06:58 PM - Startup - Creating Class Objects...
1/7/2010 6:06:58 PM - Startup - Loading Settings
1/7/2010 6:06:58 PM - Startup - Settings Loaded.
1/7/2010 6:06:58 PM - Startup - Loading configuration file ...
1/7/2010 6:06:58 PM - System - Loading device types file...
1/7/2010 6:06:58 PM - Database - Opening (Mode=Read) up HomeSeer database: C:\Program Files (x86)\HomeSeer HS2\config\splinter.mdb
1/7/2010 6:06:58 PM - Database - Loading Devices...
1/7/2010 6:06:58 PM - Load Config - 1 total devices loaded.
1/7/2010 6:06:58 PM - Load Config - Checking device type settings for all devices...
1/7/2010 6:06:58 PM - Load Config - Finished checking device type settings.
1/7/2010 6:06:58 PM - Load Config - Loading Events...
1/7/2010 6:06:58 PM - Load Config - 0 total events loaded.
1/7/2010 6:06:58 PM - Database - HomeSeer configuration database C:\Program Files (x86)\HomeSeer HS2\config\splinter.mdb has been closed.
1/7/2010 6:06:58 PM - Startup - HomeSeer version is: 2.4.0.6
1/7/2010 6:06:58 PM - Startup - Starting remoting (Remote client connection monitor)
1/7/2010 6:06:58 PM - Startup - Creating Speaker Client Interface Object...
1/7/2010 6:06:58 PM - Startup - Initializing phone interface...
1/7/2010 6:06:58 PM - HSPhone - HomeSeer Phone Web Interface initializing.
1/7/2010 6:06:58 PM - Startup - Restoring Device Status
1/7/2010 6:06:58 PM - Startup - Checking for available plug-ins
1/7/2010 6:06:58 PM - Plug-In - Found plug-in: Insteon, version: 1.1.52.1
1/7/2010 6:06:58 PM - Startup - Initializing Plug-Ins
1/7/2010 6:06:58 PM - Plug-In - Initializing Plug-in: Insteon on COM port 1
1/7/2010 6:06:58 PM - Insteon - Connecting to SmartHome Device Manager (SDM) component...
1/7/2010 6:07:08 PM - Insteon - Insteon interface found containing firmware version 2.13 (Version 2 Revision 13)
1/7/2010 6:07:09 PM - Plug-In - Finished initializing plug-in Insteon
1/7/2010 6:07:09 PM - Plug-In - Finished initializing X10 interface
1/7/2010 6:07:09 PM - Plug-In - Finished initializing infrared interface
1/7/2010 6:07:09 PM - Web Server - Local IP address (subnet) is: 192.168.1.10 (255.255.255.0)
1/7/2010 6:07:09 PM - Web Server - UPNP Discovery started
1/7/2010 6:07:09 PM - Web Server - Web Server started on port 80
1/7/2010 6:07:09 PM - Startup - Creating ASP.NET application host...
1/7/2010 6:07:09 PM - Startup - ASP.NET application host created
1/7/2010 6:07:09 PM - Startup - Start automation engine...
1/7/2010 6:07:09 PM - Startup - This version of HomeSeer is registered.
1/7/2010 6:07:09 PM - Startup - Initializing Speaker Client Interface
1/7/2010 6:07:09 PM - Speech - Listening for remote speaker connections on port 8742
1/7/2010 6:07:09 PM - Startup - Starting Event Scheduler...
1/7/2010 6:07:09 PM - Web Server - Web Server authorized local login successful from: 127.0.0.1 User: default
1/7/2010 6:07:09 PM - Startup - Running the Startup.txt Script
1/7/2010 6:07:09 PM - Startup - Scripting is OK
1/7/2010 6:07:09 PM - Startup - Start up complete.
1/7/2010 6:07:21 PM - Web Server - Web Server authorized local login successful from: 192.168.1.10 User: default

[morreale]

from SDM after an initial startup

ui:IsResponding=
uifinished:IsResponding=
downloadTimer started
timerActivate enabled
UI:ConnectedAndReady
SDM: DM=active,1.01.138.308,1/7/2010 6:07:08 PM,responded,07.F7.E9,2.13,xdevices=True
starttime=00:09

[morreale]

after tap-adding a previous working lamplinc and a togglelinc

eventlog

1/7/2010 6:11:43 PM - Insteon - Got a tap-add request from device 0D.43.64 (LampLinc V2 3-Pin)
1/7/2010 6:11:48 PM - Insteon - Tap-add mode added a new Insteon device, # 1 at Address 0D.43.64(LampLinc V2 3-Pin)
1/7/2010 6:12:18 PM - Device Control - Device: Unknown Tap-Added LampLinc V2 3-Pin 0 ([1) OFF
1/7/2010 6:12:57 PM - Insteon - Got a tap-add request from device 07.1E.07 (ToggleLinc V2 Relay)
1/7/2010 6:12:59 PM - Insteon - Tap-add mode added a new Insteon device, # 2 at Address 07.1E.07(ToggleLinc V2 Relay)
1/7/2010 6:13:30 PM - Device Control - Device: Unknown Tap-Added ToggleLinc V2 Relay 0 ([2) OFF

polling devices in HS

Polling: Global Insteon All Devices (Status is: )
Polling: Unknown Tap-Added LampLinc V2 3-Pin 0 (Status is: Off)
Polling: Unknown Tap-Added ToggleLinc V2 Relay 0 (Status is: Polling Failed)

[morreale]

then 1 minute later

Polling: Global Insteon All Devices (Status is: )
Polling: Unknown Tap-Added LampLinc V2 3-Pin 0 (Status is: Polling Failed)
Polling: Unknown Tap-Added ToggleLinc V2 Relay 0 (Status is: Polling Failed)

[Rupp]

These errors indicate com issues. Have you added anything new to your system over the last few days that may be flooding you powerline with noise? ie new laptop, new appliance, etc?

[morreale]

that is what i was thinking also so i went around looking for new things that were plugged in

it actually started happening when i removed the lamplincs that were connected to christmas lights / trees. the next day nothing worked.

i have 4 access points installed

[Rupp]

Put those lamplincs back in. They act as repeaters so they could be the difference.

[morreale]

checking now

[heatvent]

Maybe you could move an access point to the christmas tree outlet or elsewhere to get better results. You may also want to re-linc them to make sure the RF is linked properly.