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    Homeseer/ WHS Server lockup & delays

    Hi Guys,

    not sure if this is stricly homeseer related but i was hoping someone might have an idea.

    I run homeseer on an Atom 330 with 2gb of ram running Windows Home Server (WHS).

    its connected up to a wired gigabit lan.

    I have noticed some issues from time to time such as:
    1. a random delay when pressing a RF x10 remote and the event running (i have a slim switch next to the bed to switch the lights on and off have tested several slim switches with same results) this also happened using a different homeautomation software but the same w800
    2. Homeseer and homeseer websites stop responding
    3. HSTouch screens, both windows and CE disconnect due to timeout
    4. Server will randomly dissapear from the network and be unavailable (sometimes happens when we pause a TV recording that is on the server and it won't resume)
    I can't tie it down to anything, the cpu and ram usage never seems to max out but i think the issues are caused by a lack of CPU power.

    Does any one have any ideas as to what might cause this or how to fix it?

    thanks

    Raptor
    HS3 Pro on Windows 8 64bit
    53 Z-wave nodes(46 devices, 7 remotes), 15 DS10a's, 10 ms16a's, 9 Oregon Sensors, W800, RFXCOMtrx433, Way2Call, 3 HSTouch Clients, 2xRussound CAS44, Global Cache GC100-12,10 Rollertrol blinds(+ zwave) ,3 Squeezebox Radios and 1 Squeezebox Boom,DMX Arduino via ethernet,Rain8Net,3x Echo Dot's


    Check out my electronics blog here:
    https://www.facebook.com/RaptorsIrrationalInventions

    #2
    Which RF plugin are you using? There have been a few reports that the older ACRF plugin causes major delays with the later versions of HS. This was fixed by using the newer ACRF2 plugin.
    -Rupp
    sigpic

    Comment


      #3
      Hi Rupp,

      I am using the latest version of the ACRF2 plugin, i also had this RF delay with another homeautomation software i was using before homeseer.

      Raptor
      HS3 Pro on Windows 8 64bit
      53 Z-wave nodes(46 devices, 7 remotes), 15 DS10a's, 10 ms16a's, 9 Oregon Sensors, W800, RFXCOMtrx433, Way2Call, 3 HSTouch Clients, 2xRussound CAS44, Global Cache GC100-12,10 Rollertrol blinds(+ zwave) ,3 Squeezebox Radios and 1 Squeezebox Boom,DMX Arduino via ethernet,Rain8Net,3x Echo Dot's


      Check out my electronics blog here:
      https://www.facebook.com/RaptorsIrrationalInventions

      Comment


        #4
        Is the CPU spiking during this delay? If not it shouldn't be a CPU issue. Do you have the retranmit option turned on in the ACRF2 plugin options. This may cause slow downs.
        -Rupp
        sigpic

        Comment


          #5
          Originally posted by Rupp View Post
          Is the CPU spiking during this delay? If not it shouldn't be a CPU issue. Do you have the retranmit option turned on in the ACRF2 plugin options. This may cause slow downs.
          I have not worked out a reliable way to work this out as i never know when this will happen, any ideas?

          I do not have retransmit enabled.

          also wanted to add most of the time it works perfectly, just completely randomly it freezes up and the delay can be a few seconds to a few minutes.

          Raptor
          Last edited by Raptor; March 28, 2011, 03:19 PM. Reason: update info
          HS3 Pro on Windows 8 64bit
          53 Z-wave nodes(46 devices, 7 remotes), 15 DS10a's, 10 ms16a's, 9 Oregon Sensors, W800, RFXCOMtrx433, Way2Call, 3 HSTouch Clients, 2xRussound CAS44, Global Cache GC100-12,10 Rollertrol blinds(+ zwave) ,3 Squeezebox Radios and 1 Squeezebox Boom,DMX Arduino via ethernet,Rain8Net,3x Echo Dot's


          Check out my electronics blog here:
          https://www.facebook.com/RaptorsIrrationalInventions

          Comment


            #6
            Originally posted by Raptor View Post
            I have not worked out a reliable way to work this out as i never know when this will happen, any ideas?

            I do not have retransmit enabled.

            also wanted to add most of the time it works perfectly, just completely randomly it freezes up and the delay can be a few seconds to a few minutes.

            Raptor
            This sounds like something is blocking. Go into Control Panel -> System -> Hardware Tab -> Device Manager -> Properties -> Port Settings Tab -> Advanced
            Attached Files
            HS4Pro Running on a Raspberry Pi4
            68 Z-Wave Nodes, 175 Events, 359 Devices
            UPB modules via OMNI plugin/panel
            Plugins: Z-Wave, OMNI, HSTouch, weatherXML, EasyTrigger
            HSTouch Clients: 3 Android, 1 Joggler

            Comment


              #7
              Originally posted by rmasonjr View Post
              This sounds like something is blocking. Go into Control Panel -> System -> Hardware Tab -> Device Manager -> Properties -> Port Settings Tab -> Advanced
              Hi,

              mine is set exactly like yours, except mine is com1 not com10.

              Raptor
              HS3 Pro on Windows 8 64bit
              53 Z-wave nodes(46 devices, 7 remotes), 15 DS10a's, 10 ms16a's, 9 Oregon Sensors, W800, RFXCOMtrx433, Way2Call, 3 HSTouch Clients, 2xRussound CAS44, Global Cache GC100-12,10 Rollertrol blinds(+ zwave) ,3 Squeezebox Radios and 1 Squeezebox Boom,DMX Arduino via ethernet,Rain8Net,3x Echo Dot's


              Check out my electronics blog here:
              https://www.facebook.com/RaptorsIrrationalInventions

              Comment


                #8
                Originally posted by Raptor View Post
                Hi,

                mine is set exactly like yours, except mine is com1 not com10.

                Raptor
                Try changing it!! Experiment with the transmit buffer first and see if that helps. Then try the receive buffer.

                http://board.homeseer.com/showpost.p...0&postcount=20
                Learn About HomeSeer

                Comment


                  #9
                  Ok, Changed the transmit buffer (not sure why because its an RF reciever only), the com port to com 2 and turns out i did have retransmit switched on so we will see if that helps

                  THanks Guys.

                  Raptor
                  HS3 Pro on Windows 8 64bit
                  53 Z-wave nodes(46 devices, 7 remotes), 15 DS10a's, 10 ms16a's, 9 Oregon Sensors, W800, RFXCOMtrx433, Way2Call, 3 HSTouch Clients, 2xRussound CAS44, Global Cache GC100-12,10 Rollertrol blinds(+ zwave) ,3 Squeezebox Radios and 1 Squeezebox Boom,DMX Arduino via ethernet,Rain8Net,3x Echo Dot's


                  Check out my electronics blog here:
                  https://www.facebook.com/RaptorsIrrationalInventions

                  Comment


                    #10
                    The retransmit will slow things down. So hopefully this change solved your slow down issue.
                    -Rupp
                    sigpic

                    Comment


                      #11
                      Originally posted by Rupp View Post
                      The retransmit will slow things down. So hopefully this change solved your slow down issue.
                      Thanks,

                      Time will tell, no issues last night but only time will tell.

                      Any ideas on the other 3 issues?
                      1. Homeseer and homeseer websites stop responding (all of WHS locks up for a few seconds)
                      2. HSTouch screens, both windows and CE disconnect due to timeout
                      3. Server will randomly dissapear from the network and be unavailable (sometimes happens when we pause a TV recording that is on the server and it won't resume)
                      HS3 Pro on Windows 8 64bit
                      53 Z-wave nodes(46 devices, 7 remotes), 15 DS10a's, 10 ms16a's, 9 Oregon Sensors, W800, RFXCOMtrx433, Way2Call, 3 HSTouch Clients, 2xRussound CAS44, Global Cache GC100-12,10 Rollertrol blinds(+ zwave) ,3 Squeezebox Radios and 1 Squeezebox Boom,DMX Arduino via ethernet,Rain8Net,3x Echo Dot's


                      Check out my electronics blog here:
                      https://www.facebook.com/RaptorsIrrationalInventions

                      Comment


                        #12
                        Those sound like resource issues in that the CPU could be pegged and not allowing any interrupts to the system resources. Have you tried leaving the task manager running to see how often the CPU is running at 100% or the memory is pegging?
                        -Rupp
                        sigpic

                        Comment


                          #13
                          Hi,

                          Yea i tried that but its always hard to be there when it is causing issues (and it's headless at the moment) so i found a CPU logger in the admin tools in WHS so i am logging cpu usage every few seconds.

                          Can you think of any other way to test this?

                          Raptor
                          HS3 Pro on Windows 8 64bit
                          53 Z-wave nodes(46 devices, 7 remotes), 15 DS10a's, 10 ms16a's, 9 Oregon Sensors, W800, RFXCOMtrx433, Way2Call, 3 HSTouch Clients, 2xRussound CAS44, Global Cache GC100-12,10 Rollertrol blinds(+ zwave) ,3 Squeezebox Radios and 1 Squeezebox Boom,DMX Arduino via ethernet,Rain8Net,3x Echo Dot's


                          Check out my electronics blog here:
                          https://www.facebook.com/RaptorsIrrationalInventions

                          Comment


                            #14
                            I'm curious what else are you running on the WHS server and what OS is it (2003 or 2008?) Looking at some graphing this morning CPU utilization went up during the backup (from less than 10% to above 10%)

                            Is is a NAS box too? Any other HW connected to the Box doing non HS stuff?
                            Attached Files
                            Last edited by Pete; March 29, 2011, 08:54 AM.
                            - Pete

                            Auto mator
                            Homeseer 3 Pro - 3.0.0.548 (Linux) - Ubuntu 18.04/W7e 64 bit Intel Haswell CPU 16Gb- Mono 6.12.X - HSTouch on Intel tabletop tablets
                            Homeseer Zee2 (Lite) - 3.0.0.548 (Linux) - Ubuntu 18.04/W7e - CherryTrail x5-Z8350 BeeLink 4Gb BT3 Pro - Mono 6.12.X
                            HS4 Pro - V4.1.17.0 - Ubuntu 20.01/VB W7e 64 bit Intel Kaby Lake CPU - 32Gb - Mono
                            6.12.0.122
                            HS4 Lite -

                            X10, UPB, Zigbee, ZWave and Wifi MQTT automation-Tasmota-Espurna. OmniPro 2, Russound zoned audio, Smartthings hub, Hubitat Hub, and Home Assistant

                            Comment


                              #15
                              1. Originally posted by Pete View Post
                                I'm curious what else are you running on the WHS server and what OS is it (2003 or 2008?)
                              Originally posted by Pete View Post
                              Is is a NAS box too?
                              The OS is Called Windows Home Server(WHS) but it is based on Windows Server 2003. http://en.wikipedia.org/wiki/Windows_Home_Server


                              WHS handels PC backups, and shares my media across my home network, so it works like a NAS box.

                              The only things Running are:
                              1. WHS Services inc. Backup/Share, and its webserver
                              2. FTP server
                              3. HSPRO with 5-6 plugins
                              4. Eyefi Server
                              Raptor
                              HS3 Pro on Windows 8 64bit
                              53 Z-wave nodes(46 devices, 7 remotes), 15 DS10a's, 10 ms16a's, 9 Oregon Sensors, W800, RFXCOMtrx433, Way2Call, 3 HSTouch Clients, 2xRussound CAS44, Global Cache GC100-12,10 Rollertrol blinds(+ zwave) ,3 Squeezebox Radios and 1 Squeezebox Boom,DMX Arduino via ethernet,Rain8Net,3x Echo Dot's


                              Check out my electronics blog here:
                              https://www.facebook.com/RaptorsIrrationalInventions

                              Comment

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