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    Unregister

    Hey guys, Iam curios, how do you unregister HS or any other plugin purchased from HS?
    Hector
    ____________________________________
    Win.2003 OS, HS3
    BLDSC,BLstat,BLRadar,BLRamdom,BLOccupied
    BLups,BLrain8,HSTouch,Ultrajones Weatherbug,
    MyTrigger,ACRF2,W800,Zwave
    AP800,Honeywell Stat

    #2
    You really can't. Why do you ask, are you moving to a new pc?
    💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products

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      #3
      Originally posted by Rupp View Post
      You really can't. Why do you ask, are you moving to a new pc?
      Yes I am Rupp. Also do you have to be connected to the net?
      Hector
      ____________________________________
      Win.2003 OS, HS3
      BLDSC,BLstat,BLRadar,BLRamdom,BLOccupied
      BLups,BLrain8,HSTouch,Ultrajones Weatherbug,
      MyTrigger,ACRF2,W800,Zwave
      AP800,Honeywell Stat

      Comment


        #4
        You can simply install your plugins on the new server and if you have an issue put in a new help desk ticket and we can reset your licenses.
        💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products

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          #5
          Not sure about how the plugin licenses work, but I thought you needed to uninstall HS to unregister the license.

          Comment


            #6
            Originally posted by heatvent View Post
            Not sure about how the plugin licenses work, but I thought you needed to uninstall HS to unregister the license.
            That's what I heard too, that why Iam asking....
            Hector
            ____________________________________
            Win.2003 OS, HS3
            BLDSC,BLstat,BLRadar,BLRamdom,BLOccupied
            BLups,BLrain8,HSTouch,Ultrajones Weatherbug,
            MyTrigger,ACRF2,W800,Zwave
            AP800,Honeywell Stat

            Comment


              #7
              Originally posted by heatvent View Post
              Not sure about how the plugin licenses work, but I thought you needed to uninstall HS to unregister the license.
              On the new versions this is true. On older versions an uninstall will not free the license.
              💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products

              Comment


                #8
                What part of the site do I summit a help ticket?
                Hector
                ____________________________________
                Win.2003 OS, HS3
                BLDSC,BLstat,BLRadar,BLRamdom,BLOccupied
                BLups,BLrain8,HSTouch,Ultrajones Weatherbug,
                MyTrigger,ACRF2,W800,Zwave
                AP800,Honeywell Stat

                Comment


                  #9
                  Ok, registered, but when I tried to log on it said log on error. Maybe it's to soon to register? Anybody knows?
                  Hector
                  ____________________________________
                  Win.2003 OS, HS3
                  BLDSC,BLstat,BLRadar,BLRamdom,BLOccupied
                  BLups,BLrain8,HSTouch,Ultrajones Weatherbug,
                  MyTrigger,ACRF2,W800,Zwave
                  AP800,Honeywell Stat

                  Comment


                    #10
                    Originally posted by Rotech View Post
                    What part of the site do I summit a help ticket?
                    Using the blue Support link above.
                    💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products

                    Comment


                      #11
                      I can't summit a help desk ticket, it gives me an Error! And I do have my user and p.word correct.
                      Hector
                      ____________________________________
                      Win.2003 OS, HS3
                      BLDSC,BLstat,BLRadar,BLRamdom,BLOccupied
                      BLups,BLrain8,HSTouch,Ultrajones Weatherbug,
                      MyTrigger,ACRF2,W800,Zwave
                      AP800,Honeywell Stat

                      Comment


                        #12
                        Originally posted by Rotech View Post
                        I can't summit a help desk ticket, it gives me an Error! And I do have my user and p.word correct.
                        I suggest your get a hold of them Monday via phone or message them.
                        Both are here: http://homeseer.com/company/contact_us.htm


                        ~Bill

                        Comment


                          #13
                          The help desk doesn't use your message board login in case you are using that. You can also just create a new account as well.
                          💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products

                          Comment


                            #14
                            Originally posted by Rupp View Post
                            The help desk doesn't use your message board login in case you are using that. You can also just create a new account as well.
                            Rupp, I created a new acct, after I did I tried logging, but it just it just said there was. Error...
                            Hector
                            ____________________________________
                            Win.2003 OS, HS3
                            BLDSC,BLstat,BLRadar,BLRamdom,BLOccupied
                            BLups,BLrain8,HSTouch,Ultrajones Weatherbug,
                            MyTrigger,ACRF2,W800,Zwave
                            AP800,Honeywell Stat

                            Comment


                              #15
                              What was the error?
                              💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products

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