I've done some searching and can't seem to find an answer, so I thought I'd post.
I currently have a Way2Call and have my IVR scripts working like a charm.
The one item I can't seem to figure out is how to handle distinctive ring. We use the common DR setup where the second number goes right to our fax machine.
I need to figure out how to have HSP (or way2call) ignore calls to the DR number so that the FAX machine can answer them.
I'm open to any reliable solutions - either via HSP or the Way2Call device. I'd like to avoid adding another piece of hardware into the mix if possible.
Thanks!
MrB
I currently have a Way2Call and have my IVR scripts working like a charm.
The one item I can't seem to figure out is how to handle distinctive ring. We use the common DR setup where the second number goes right to our fax machine.
I need to figure out how to have HSP (or way2call) ignore calls to the DR number so that the FAX machine can answer them.
I'm open to any reliable solutions - either via HSP or the Way2Call device. I'd like to avoid adding another piece of hardware into the mix if possible.
Thanks!
MrB