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moving hs3 from hometroller to laptop

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    moving hs3 from hometroller to laptop

    my hometroller had a lightning strike so i downloaded hs3 to an old laptop. when i did the download it was for hs3pro and i only have 5 days left on the trial to get it back to hs3 which i have a license for. how do i do that? sorry for what should be a simple thing but i am not so advanced that i can figure it out. in the downloads section i can only see a hs3/hs3pro choice. thanks!!!

    #2
    @Sherry

    Have you tried entering your license information?

    I am guessing that when you enter your license info / register it; your HS3 Pro will become HS3 Standard.
    - Pete

    Auto mator
    Homeseer 3 Pro - 3.0.0.548 (Linux) - Ubuntu 18.04/W7e 64 bit Intel Haswell CPU 16Gb- Mono 6.12.X - HSTouch on Intel tabletop tablets
    Homeseer Zee2 (Lite) - 3.0.0.548 (Linux) - Ubuntu 18.04/W7e - CherryTrail x5-Z8350 BeeLink 4Gb BT3 Pro - Mono 6.12.X
    HS4 Pro - V4.1.11.0 - Ubuntu 20.01/VB W7e 64 bit Intel Kaby Lake CPU - 32Gb - Mono
    6.10.0.104
    HS4 Lite -

    X10, UPB, Zigbee, ZWave and Wifi MQTT automation-Tasmota-Espurna. OmniPro 2, Russound zoned audio, Smartthings hub, Hubitat Hub, and Home Assistant

    Comment


      #3
      Pete, it won't take my license number.

      Comment


        #4
        @Sherry,

        Will email a message to your shortly.
        - Pete

        Auto mator
        Homeseer 3 Pro - 3.0.0.548 (Linux) - Ubuntu 18.04/W7e 64 bit Intel Haswell CPU 16Gb- Mono 6.12.X - HSTouch on Intel tabletop tablets
        Homeseer Zee2 (Lite) - 3.0.0.548 (Linux) - Ubuntu 18.04/W7e - CherryTrail x5-Z8350 BeeLink 4Gb BT3 Pro - Mono 6.12.X
        HS4 Pro - V4.1.11.0 - Ubuntu 20.01/VB W7e 64 bit Intel Kaby Lake CPU - 32Gb - Mono
        6.10.0.104
        HS4 Lite -

        X10, UPB, Zigbee, ZWave and Wifi MQTT automation-Tasmota-Espurna. OmniPro 2, Russound zoned audio, Smartthings hub, Hubitat Hub, and Home Assistant

        Comment


          #5
          Originally posted by kitkat View Post
          Pete, it won't take my license number.
          Please put in a help desk request for all licensing issues. You need to use the blue Support link above. Select "Licensing Help" to have your license transferred.
          -Rupp
          sigpic

          Comment


            #6
            @Rupp,

            Sherry fixed it last night.
            - Pete

            Auto mator
            Homeseer 3 Pro - 3.0.0.548 (Linux) - Ubuntu 18.04/W7e 64 bit Intel Haswell CPU 16Gb- Mono 6.12.X - HSTouch on Intel tabletop tablets
            Homeseer Zee2 (Lite) - 3.0.0.548 (Linux) - Ubuntu 18.04/W7e - CherryTrail x5-Z8350 BeeLink 4Gb BT3 Pro - Mono 6.12.X
            HS4 Pro - V4.1.11.0 - Ubuntu 20.01/VB W7e 64 bit Intel Kaby Lake CPU - 32Gb - Mono
            6.10.0.104
            HS4 Lite -

            X10, UPB, Zigbee, ZWave and Wifi MQTT automation-Tasmota-Espurna. OmniPro 2, Russound zoned audio, Smartthings hub, Hubitat Hub, and Home Assistant

            Comment

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