Originally posted by macromark
View Post
Announcement
Collapse
No announcement yet.
Message Board forum reorganization is underway.
Collapse
This topic is closed.
X
X
-
-Wade
-
Originally posted by macromark View Post
We've tweaked the settings this morning to fix some of the issues on the service. We'll keep an eye on it. Note that the service is for connectivity issues though. If the status service can ping our resource, it will show 'operational'. If the 'outage' is related to something other than connectivity (like a glitch on the Alexa service), we don't have an easy way to detect that.
Verstuurd vanaf mijn SM-G965F met Tapatalk
Comment
-
Originally posted by macromark View Post
The "maintenance" outage was unplanned and was the result of a glitch.
Referring to the cause of an outage as a 'glitch' does not reflect well on HST.
In my 30 years in software development, support and leadership, when someone uses the word 'glitch' to describe an outage, it usually means they aren't capable or willing to find the real cause or they do know what caused it and prefer not to disclose the reason for the outage because it would reveal an embarrassing human failure..
Just saying....
Robert
Comment
-
Originally posted by logbuilder View Post
Mark,
Referring to the cause of an outage as a 'glitch' does not reflect well on HST.
In my 30 years in software development, support and leadership, when someone uses the word 'glitch' to describe an outage, it usually means they aren't capable or willing to find the real cause or they do know what caused it and prefer not to disclose the reason for the outage because it would reveal an embarrassing human failure..
Just saying....
Robert
Comment
Comment