Update to forum today broke Tapatalk

[zwolfpack]

Tapatalk back on line for me as well - thanks!

The Profit The-Profit looks like you are posting from two separate profiles...

[sparkman]

sparkman I’m noticing that my subscriptions have disappeared, what about you? Not a big deal, just something I noticed.

Mine are still here.

[John245]

Tapatalk got back to us with a fix and I have implemented it. Please try and log in again. They were aware of the issue with with the newest version of VB. I was able to successfully log in after implementing the fix. Please confirm. I appreciate your patience in handling this issue.

fixed
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John

[The Profit]

jseer Hi Jon, not sure if this will post or not but I tried to post to the forum via Tapatalk and it said that my post had to be approved before it would show up. If this post I’m creating now (via web browser) shows up then it is just Tapatalk related.
Thank you for your help with this!

[mda]

Thanks Jon, all good now.

Fixed it for me too. Thanks Jon!

sparkman I’m noticing that my subscriptions have disappeared, what about you? Not a big deal, just something I noticed.


Sent from my iPhone using Tapatalk

Tapatalk got back to us with a fix and I have implemented it. Please try and log in again. They were aware of the issue with with the newest version of VB. I was able to successfully log in after implementing the fix. Please confirm. I appreciate your patience in handling this issue.

Thanks Jon! It’s allowed me to log back in!


Sent from my iPhone using Tapatalk

[sparkman]

Tapatalk got back to us with a fix and I have implemented it. Please try and log in again. They were aware of the issue with with the newest version of VB. I was able to successfully log in after implementing the fix. Please confirm. I appreciate your patience in handling this issue.

Thanks Jon, all good now.

[jseer]

Tapatalk got back to us with a fix and I have implemented it. Please try and log in again. They were aware of the issue with with the newest version of VB. I was able to successfully log in after implementing the fix. Please confirm. I appreciate your patience in handling this issue.

[jlrichar]

When you are logged out of the forum, not Tapatalk, you can still read posts (previously). You just could see unread or reply. Same as the regular and mobile forum sites.

[The Profit]

Other forums work well for me in Tapatalk. The only forum I’ve ever had an issue with is this new homeseer forum. Now it is really broken. Previously if I logged out I could at least read posts. Now everything is completely blocked except forum structure. No posts are visible-just folders.

How are you reading posts if you are logged out? When I was having issues with the forum prior to the recent update, I was logged in and was still able to read posts but it would give me an error if I scrolled down past what I assume was just saved in my phones memory. After the update, once I logged out I can't see any posts and I'm locked completely out of the forum within Tapatalk. I don't seem to have any issue logging in via the web. It's been a pain to use after I've gotten so used to the convenience of Tapatalk.

[jlrichar]

Other forums work well for me in Tapatalk. The only forum I’ve ever had an issue with is this new homeseer forum. Now it is really broken. Previously if I logged out I could at least read posts. Now everything is completely blocked except forum structure. No posts are visible-just folders.

[The Profit]

Update: I am trying to work with Tapatalk but as of right now we pinpoint the issue is difficult. We still have our usual connections and people are actively using our forum via tapatalk at our normal activity levels, so it is working. Why your 4 specific accounts are not working, is a bit of an unknown right now.

I’m noticing that Tapatalk is working with other forums, just not HS. It seems it’s related to our HS forum account. Maybe creating a new HS forum account and trying to login to verify would help? If that would help, I think there are some forum rules that restrict new accounts from posting, correct? Is it possible to remove them on the one new account for testing purposes?
If it does work, I would not be excited to lose my current user name and history but it would be nice to get access back via Tapatalk.

[John245]

I also can not login via tapatalk on ios (latest version)

Same error here, so it is not an isolated issue.

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John

[jlrichar]

Mine is not working either. I’m using Tapatalk pro if that matters. Same error as MDA.