HS-WS100 failures

[racerfern]

I just had a HS-WD100 apparently fail. The z-wave controller sees it, it appears to function normally with the leds display but the load lights never come on. I tried resetting via instructions and rescanning to no avail. I also pulled out the little tab for physical disconnect and pushed back in.

Thoughts?

Also, I just stumbled across this dimmer, https://www.zwaveproducts.com/collec...mmer-zl-wd-100

It seems it's the same as the HS WD-100 but a lot less $$. Has anyone tried these?

[ColinHarrington]

I officially am up to 9 failed HS-WS100+ devices. Another one died when replacing my 8th. In each case, the switches were 'on' during a power loss event (Power outage or turning off a circuit to replace another switch). I hadn't done any firmware updates on my switches. Is this a known issue that is fixed in a newer firmware?

Is there a way to completely reset these switches? I'd love to learn how to resurrect them. Homeseer - I'd love to make this a success story rather than a bunch of e-waste.

[ColinHarrington]

I have had several of these switches fail on me. Today several more just failed immediately following a power outage. When the system came back on with power restore, most switches are working fine, but the failed ones will not even allow me to manually turn the lights on or off.

I have 9 dead HS-WS100+ devices, A power outage has been involved with most (if not all) of my failures. When the light is 'on' and there is a power outage, that's when they die with the 1s click of death. My Zwave network was spammed over and over too until I removed them. Seems like a hardware or firmware issue to me, not able to reconcile the state after losing power. I'd love to learn how to resurrect them.

[Wade]

I have 8 of them die with similar symptoms: Blinking lights every 1 second. Some of them spammed the zwave network over and over - looks like they got caught in a reboot loop or something. I'd love to figure out how to resurrect them. Started by clicking every 1 second, spamming zwave network then quiet on the network, but still blinking the indicator light every second.

I've had 5 GE/Jasco switches fail with exactly these symptoms.

[ColinHarrington]

I have 8 of them die with similar symptoms: Blinking lights every 1 second. Some of them spammed the zwave network over and over - looks like they got caught in a reboot loop or something. I'd love to figure out how to resurrect them. Started by clicking every 1 second, spamming zwave network then quiet on the network, but still blinking the indicator light every second.

[Rvtravlr]

Have another one displaying same symptoms today. Tired of this.

[BrettS]

I just had a HS-WD100 fail, but it failed in a slightly different way where the load was stuck on. It was still responding to zwave and reporting that it was turned off when you tried to turn it off, but the load never actually shut off.

I may put a note on it and throw it in my box of random stuff in case I need a remote switch with no load at some point.

[ColinHarrington]

I have had several of these switches fail on me. Today several more just failed immediately following a power outage. When the system came back on with power restore, most switches are working fine, but the failed ones will not even allow me to manually turn the lights on or off.

I've also had 5 of them fail over the past year or two with similar behavior. clicking on/off, spamming the zwave network with binary reports. I have noticed that that it's been after power has been disconnected at the breaker box (power outages, and when after power restore after having a subpanel installed) Any tips on how they could be resurrected?

[TimSRQ]

Update ... the HS-WS100 wall switches are all working as they did before. Also, any linked devices that were reliant on HS-WS100 and/or HS-WD100 wall switches/dimmers are also now working properly. Very strange.

[TimSRQ]

I have had a handful (5 or 6) fail since end of February. All were added around the same time but get very different usage. So, I'm wondering if there is something internal to the switch (relay, etc) that since it's been energized for a couple of years is beginning to fail. It's been pretty frustrating.

EDIT:

Just did some more troubleshooting. I checked when each switch last communicated with the controller. It was all on the same day there was a power outage. So, I shut all the power again to these switches and let them stay without power for about 10 minutes. They now appear to be working properly again. Hmmmmmm....

[meisenhut2@gmail.com]

I have had several of these switches fail on me. Today several more just failed immediately following a power outage. When the system came back on with power restore, most switches are working fine, but the failed ones will not even allow me to manually turn the lights on or off.

[jvm]

I've had this problem a number of times. It begins with the switch occasionally turning on or off by itself or "bouncing" from on to off then on again when you first turn on the switch. It gets progressively worse until the switch enters a state where it just keeps flipping on-off. I read a post about it at one time and, apparently, its caused by a failing relay control component. I'd recommend keeping a spare switch on hand so you can just swap it out when it (inevitably) fails. I've started to change my switches to dimmers when they fail - the dimmers seem less problematic.

[langenet]

That's what I experienced. Though, lately it's working fine... WTF???

[Rvtravlr]

I had one that I bought in 2016 that "Failed" in a similar fashion. It would click (on and off?) fast during the night. It was the overhead fan switch in the master bedroom. WAF declined. Swapped it out for another and the problem went away. Accidently chucked it back in the HA bin and several months later, used it again. It has had no problems. I do believe I reflashed the switch at some point, probably when I installed it the 2nd time. Perhaps it was the reset to factory or newer firmware that did the trick. Other than that, I have had ZERO problems with the WS100's. I have 9 of them installed here. They mostly turn on and off the circuit for LIFX bulbs, but 3 of them run bedroom ceiling fans.

I reflashed the switch that was randomly turning on and all is good again. I will try it on the one I just took out that is clicking.

EDIT -> Spoke too soon. Randomly turning on still.

[langenet]

I guess aartech.ca still has old stock...

When I'll need to replace them, I'll then need to dig through events. I don't think I can replace them with 200 series units...