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HS-CAM-I - camera connected, but no video, only spinning wheel - Solved!

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    HS-CAM-I - camera connected, but no video, only spinning wheel - Solved!

    Added my first HS-CAM-I to HS3 (ended up having to reboot HS3 after multiple connection fails). But, I was finally able to install the HS-CAM-I in HomeSeer.
    Problem - the camera only shows a spinning wheel, no video. I rebooted: router/wifi, camera, Homeseer Mobile, HS3 (Zee S2), and still nothing.
    I have not been able to find any solution online.

    (I also accessed the camera via ip address. The browser app does not show any video. It notes "Download the ActiveX" - I downloaded and installed (and rebooted the PC computer). It still notes - download the activex??????)

    #2
    I would recommend putting in a help desk request at support@homeseer.com
    💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products

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      #3
      I'm having the same issue, I'll put in a ticket as well

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