I am using a HomeTroller Zee with a Z-Troller z-wave interface. After updating it with the latest HomeSeer version 3.0.0.138, I lost the z-wave interface. I tried powering the system off along with the Z-Troller and restarting, but still no luck.
The zwave sub menu under the plug-ins menu is not there any longer. When I go to the manage menu, it shows a Fatal error for the z-wave interface.
The system log show a couple of warning message which I have listed below: I'm not sure if this is the problem or what to do to fix it?
Nov-02 8:19:57 AM Z-Wave Warning The current Z-Wave database will be copied to a backup name and a new database will be created under the current database name. Nov-02 8:19:57 AM Z-Wave Warning The Z-Wave configuration database is an older version.
I've attached screen dumps showing the system information and the z-wave fatal z-wave sub menu. I've also attached the system log file.
Any suggestion on what to do to fix the problem, would greatly be appreciated. I'm new to Homeseer and Z-Wave, so I need baby steps!
Thank You,
Kerry
The zwave sub menu under the plug-ins menu is not there any longer. When I go to the manage menu, it shows a Fatal error for the z-wave interface.
The system log show a couple of warning message which I have listed below: I'm not sure if this is the problem or what to do to fix it?
Nov-02 8:19:57 AM Z-Wave Warning The current Z-Wave database will be copied to a backup name and a new database will be created under the current database name. Nov-02 8:19:57 AM Z-Wave Warning The Z-Wave configuration database is an older version.
I've attached screen dumps showing the system information and the z-wave fatal z-wave sub menu. I've also attached the system log file.
Any suggestion on what to do to fix the problem, would greatly be appreciated. I'm new to Homeseer and Z-Wave, so I need baby steps!
Thank You,
Kerry
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