I have never used the Bugzilla reporting system before so I'm not sure what to expect. However, I opened a ticket (#2630) a week ago and nothing appears to have happened so far.
I assumed when I bought a new product with the support that I might get some.
Is my experience normal? I see my ticket has a padlock symbol next to it - what does that mean?
I assumed when I bought a new product with the support that I might get some.
Is my experience normal? I see my ticket has a padlock symbol next to it - what does that mean?
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