I am also on 2.81 and getting the same errors as I wrote earlier. It is clearly NOT the HS level.
I have tried again today three separate times:
1) per recommendation I use the Add Node button.
2) I hold the HSM100 about one foot away from the ztroller (1.15). I have tried holding it in front of, and to the sides with no difference, just in case.
3) When the child devices do not come up correctly and temperature still doesn't populate after an hour or two, I use the Delete Node button as recommended to delete the node.
At times the regular "Child X Temperature" never appears when I add the device; other times it appears with "Child X Multilevel Sensor Unknown" as well (the Multilevel Sensor child always appears). Note that the device types HS puts in the Type column are the reverse for each if they do both show. The attached picture is a result of my third attempt today which the HSM was added over an hour ago. I also set the update time to 5 minutes at that point: motion and luminance are updating but getting nothing for either temperature child.
I had opened a ticket on this as I wrote earlier. Jon first replied they had got a bad batch of sensors and I drove up to RMA the first set, but that was negated by someone in the building when I was there. But I still have the same problem now (so this is the second set of two HSM100s I am having problems with--all obtained in the last two weeks) . Jon updated Thurs 10/10 to say if they were still adding incorrectly all I could do was RMA them, so there doesn't seem any sense in-house that this is a common/repeated problem.
I have tried again today three separate times:
1) per recommendation I use the Add Node button.
2) I hold the HSM100 about one foot away from the ztroller (1.15). I have tried holding it in front of, and to the sides with no difference, just in case.
3) When the child devices do not come up correctly and temperature still doesn't populate after an hour or two, I use the Delete Node button as recommended to delete the node.
At times the regular "Child X Temperature" never appears when I add the device; other times it appears with "Child X Multilevel Sensor Unknown" as well (the Multilevel Sensor child always appears). Note that the device types HS puts in the Type column are the reverse for each if they do both show. The attached picture is a result of my third attempt today which the HSM was added over an hour ago. I also set the update time to 5 minutes at that point: motion and luminance are updating but getting nothing for either temperature child.
I had opened a ticket on this as I wrote earlier. Jon first replied they had got a bad batch of sensors and I drove up to RMA the first set, but that was negated by someone in the building when I was there. But I still have the same problem now (so this is the second set of two HSM100s I am having problems with--all obtained in the last two weeks) . Jon updated Thurs 10/10 to say if they were still adding incorrectly all I could do was RMA them, so there doesn't seem any sense in-house that this is a common/repeated problem.
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