Aeotec Range Extender Issue

[robrice2000]

Thank you to all respondents; issue resolved with HS update.

[robrice2000]

Thanks Al!

[robrice2000]

Nope, no joy deleting the extender then attempted re-link.

[sparkman]

Installer indicates 2.5.0.52.
Did not attempt delete first, will try that next and thanks Rupp for your immediate reply!

You should probably upgrade to 2.5.0.81. There were quite a few z-wave fixes since 2.5.0.52.

Cheers
Al

[robrice2000]

Installer indicates 2.5.0.52.
Did not attempt delete first, will try that next and thanks Rupp for your immediate reply!

[Rupp]

What version of HS2 are you running? Did you try to delete any associations that may have been left from the factory testing before adding it?

[robrice2000]

Attempting to add this extender to my HS2 system (soon to be HS3 system).

Followed Aeotec instruction to link the extender using Z-Troller, but no link occurs and the indicator light on the extender which is supposed to go solid when linked continues to flash.

Any suggestions appreciated!