What version SmartStick ????

[45rogue]

Well, I'm kinda confused.
How the heck do I know what version SmartStick and firmware I have???
See the image below.
I would like to upgrade the the latest release, but not sure where to start from....
Little help would be greatly appreciated.....
Thanks.

[Coz]

On the Tools menu select the "Help" dropdown. It will take a few second to gather the data. At the very bottom of the list you will see "Plugins Installed." It is also half way down the list.

[45rogue]

Thanks for the reply.
But not really what I'm looking for........... I need the info on the SmartStick itself, i.e. device version, and firmware currently installed...

[Coz]

Did you look on the server in the respective Bin folders?

[shennecke]

Look in the windows system devices listing under usb devices depending on windows version

[rmasonjr]

I know that with a Z-Net, the Z-Wave plugin will report the controller version info.
Try stopping/restarting the Z-Wave plugin and check the logs.

[macromark]

I think the information set depends on the version of the Z-Wave plugin you're using. This is what I'm seeing with the latest HS4 version:

[45rogue]

thanks again for the info
But I still can't figure out what I device version I have. I did find the purchase. See the image, note the date of June 2017 . Is this a G3, or G5, or G????
Can its firmware be updated? Should its firmware be updated???
please help......

If I need to purchase a new version, ok, just let me know.....

[mccalml]

Hi - Any update here? I have a SmartStick+ that was purchased within days of 45rogue and can't tell what 'G' it is. I am having some issues and need to know if firmware updates apply.

[45rogue]

look at the both sides and find the SKU number.
this is my new one, purchased from HS. note the -G3. other than that, how would ya know....???? good luck.
try updating the software... the process may show what ya got......
https://docs.homeseer.com/products/i...tick+-firmware

[scorp508]

Hi - Any update here? I have a SmartStick+ that was purchased within days of 45rogue and can't tell what 'G' it is. I am having some issues and need to know if firmware updates apply.

mccalml and 45rogue ,

My SmartStick+ was purchased in Nov 2016 and looks like mccalml's photo. I believe it's a G2 as I don't remember seeing a G1 anywhere.

In Windows 10 on my machine, it shows up as COM device with driver UZB version 0.0.4.0 from 6/10/2013. This aligns with the SmartStick+ G2 driver download on HomeSeer's download page.


If I extract the drivers on the HomeSeer downloads page for the G3 model, it looks like it would show up as COM device with driver silabser version 10.1.8.2466 from 6/20/2019.

[mccalml]

I am thinking it's a 500 series, with makes it a G2. This is present in the HS log at plug-in start up: "Controller chip type is ZW050x". Some docs on the Silicon Labs website confirm that this is 500 series hardware. I am on firmware 4.32 and I can't locate anything more recent.

Unrelated, the Silicon Labs site also describes the lower frequency (better penetration) 800 series chips that are now out. Maybe z-wave is not dying...

[scorp508]

I am thinking it's a 500 series, with makes it a G2. This is present in the HS log at plug-in start up: "[COLOR=#000000]Controller chip type is ZW050x". Some docs on the Silicon Labs website confirm that this is 500 series hardware. I am on firmware 4.32 and I can't locate anything more recent.

Mine is also ZW050x in the startup, so yeah 500 series. My only question was whether or not I had a G1, I have a G3 on order, but I don't think I've seen a G1 on the HomeSeer site since I've paid attention to it.