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Struggling with Homeseer & HS Smartstick+ G3 when moved to new Windows 11 PC

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    Struggling with Homeseer & HS Smartstick+ G3 when moved to new Windows 11 PC

    Moving HS4 (4.2.16.0) from old Windows10 PC to new Windows 11 PC. Had trouble with existing HS SmartStick+ so I bought a new HS SmartStick+ (G3) which I received today. Smartstick+ is not recognized by Windows 11 which says it has no driver for this device. Smartstick+ shows up in DevMgr as: Click image for larger version

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    Does anyone know if there's a driver for W11 or where I might be able to find one online?
    Many Thanks.​

    #2
    Is this driver package not working? Extract it and run CP210xVCPInstaller_x86 or _x64 executable depending on your machine being 32-bit or 64-bit.

    https://homeseer.com/updates4/CP210x_Win10.zip

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      #3
      Originally posted by joe19709 View Post
      Moving HS4 (4.2.16.0) from old Windows10 PC to new Windows 11 PC. Had trouble with existing HS SmartStick+ so I bought a new HS SmartStick+ (G3) which I received today. Smartstick+ is not recognized by Windows 11 which says it has no driver for this device. Smartstick+ shows up in DevMgr as: Click image for larger version

Name:	image.png
Views:	156
Size:	3.5 KB
ID:	1578606
      Does anyone know if there's a driver for W11 or where I might be able to find one online?
      Many Thanks.​
      Did you download the drivers from the HomeSeer store page and apply them?
      https://shop.homeseer.com/products/h...b-z-wave-stick
      💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products

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