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  • HS2 and Updating error

    I have HS2 2.5.0.81 and have updated HS many times with no issue .. now I get the following message ..

    Error accessing server: Error unzipping descriptions file: Error unzipping C:\\\\Program Files\\\\HomeSeer HS2\\\\updates2\\\\zips\\\\descriptions.zip, Wrong Local header signature: 0x4F44213C on line 0

    How to I fix this and what is this telling me ?

  • #2
    There was another post about a problem updating here. It doesn't look exactly like yours, but it's similar and there may be a common problem in the background.

    I assume you are trying to update a plug-in?
    Is there anything in the Updates2/Zips folder?
    Mike____________________________________________________________ __________________
    HS3 Pro Edition 3.0.0.548

    HW: Stargate | NX8e | CAV6.6 | Squeezebox | PCS | WGL 800RF, Rain8Net+ | RFXCOM | QSE100D | Vantage Pro | Green-Eye | X10: XTB-232, -IIR | Edgeport/8 | Way2Call | Ecobee3

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    • #3
      I just tried it here. When I select the Updater from Tools, then click Next I get the same error. I'm guessing this is a problem on the HS2 update server.
      Mike____________________________________________________________ __________________
      HS3 Pro Edition 3.0.0.548

      HW: Stargate | NX8e | CAV6.6 | Squeezebox | PCS | WGL 800RF, Rain8Net+ | RFXCOM | QSE100D | Vantage Pro | Green-Eye | X10: XTB-232, -IIR | Edgeport/8 | Way2Call | Ecobee3

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      • #4
        I do get this error on severly homeseer appliance, it looks like this is an server issue.
        the only way is to wait for HOMESEER support by repairing the server file.

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        • #5
          +1

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          • #6
            Shameful how Homeseer treats their old customers
            I cannot (and will not) update to HS3 and homeseer is totally neglecting their long time customers (those who made everything possible for Homeseer)
            On android devices i have to manually update all my apps because if set to automatic updates, it will update HStouch with the new , incompatible, version.
            Prettty annoying if you have more than one device
            If the old version was placed in the Play store; the problem would not exist.

            Now the updater is broken for several weeks and nobody in support cares !!

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            • #7
              http://board.homeseer.com/showpost.p...2&postcount=10
              HS 3.0.0.548: 1965 Devices 1146 Events
              Z-Wave 3.0.1.262: 122 Nodes on one Z-Net

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              • #8
                I am in the software industry as well and have managed both a small and large group of developers, and you are correct that during vacation periods, things are tough to manage .. however, how you do this is a reflection of your commitment to your paying (paid) clients ... ie the actions speak for themselves ...

                We live in a very "now" world .. and forget how we got here .. it is a proven fact .. change is a manditory requirement but one must never forget where one has come from,

                Time and time again .. forgetting about your "knittling" utimately is precursor to "non-existence".

                Homeseer, your loyal customers purchased a product for the long term, and the stated service that Homeseer was proud to present.

                Homeseer is a good product .. with lots of new competition on the market ...

                Let now measure deeds .. not words.

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