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  • Cameras not showing up

    Updated to hs3 .470 Now my cameras don't show up on mobile app. Hstouch still works with cameras .
    rstp used to work on previous mobile version.
    hstouch however does not handle rstp correctly in either versions... strange

  • #2
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    • #3
      Can you please fill out the following URL with your information, navigate to it, save the output to a text file, and send it to me in a private message?

      https://connected2.homeseer.com/JSON?request=getcameras&user=<USERNAME>&pass=<PASSWORD>&lice nseid=<LICENSE>

      or

      http://<SYSTEM_IP_ADDRESS>/JSON?request=getcameras

      Thanks for your patience.
      - JL West
      HomeSeer Software Engineer
      sigpic

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      • #4
        For me, the cameras show up but when I click a camera for the live view I get the spinning circle.

        Comment


        • #5
          There were two random generated camera entries on hs3. The entries were named with random characters which is a mystery. I managed to delete one and blank out the other,
          now cameras show up the the mobile app. The one blank entry remains on my cameras page and I cannot delete it.

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          • #6
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            • #7
              I also don't see the cameras, this is the report to getallcameras;
              Code:
              {"Name":"HomeSeer Cameras","Version":"1.0","Cameras":[{"Name":"Back Door","ID":"http://","SnapShot":"","SupportsPanTilt":false},{"Name":"Front Door","ID":"Front Door","SnapShot":"http://","SupportsPanTilt":false},{"Name":"Shed","ID":"http://","SnapShot":"","SupportsPanTilt":false},{"Name":"UnNamed","ID":"UnNamed","SnapShot":"http://","SupportsPanTilt":false}]}
              To me the issue is just that the URL is missing - mine are definitely in the HS cameras page but are missing from the JSON response.
              My Plugins:

              Pushover 3P | DoorBird 3P | Current Cost 3P | Velleman K8055 3P | LAMetric 3P | Garadget 3P | Hive 3P |
              Yeelight 3P | Nanoleaf 3P

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              • #8
                I just started testing HSM. This missing camera issue does not appear to be resolved. I have multiple cameras manually setup, but HS cannot find.
                Larry

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                • #9
                  Managed to get my cameras working locally but when I enter url for wan in setup, they don't work. I see there's automatic setup with wansview now in version .500 great job works well.
                  Wish there was a way to extract or show the local url that way we could figure out how to connect wan.

                  Comment


                  • #10
                    Anyone know how to show cameras wan?

                    Comment


                    • #11
                      Originally posted by mrhappy View Post
                      I also don't see the cameras, this is the report to getallcameras;
                      Code:
                      {"Name":"HomeSeer Cameras","Version":"1.0","Cameras":[{"Name":"Back Door","ID":"http://","SnapShot":"","SupportsPanTilt":false},{"Name":"Front Door","ID":"Front Door","SnapShot":"http://","SupportsPanTilt":false},{"Name":"Shed","ID":"http://","SnapShot":"","SupportsPanTilt":false},{"Name":"UnNamed","ID":"UnNamed","SnapShot":"http://","SupportsPanTilt":false}]}
                      To me the issue is just that the URL is missing - mine are definitely in the HS cameras page but are missing from the JSON response.
                      Has this been resolved?

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                      • #12
                        JLDubz Do I need to have HS Touch enabled to get cameras working in HS Mobile? I don't use HS Touch and have no plans to do so. Cameras are not working in Mobile and when I run this command:
                        Code:
                        http://<SYSTEM_IP_ADDRESS>/JSON?request=getcameras
                        I get this response:

                        Code:
                        { "Response":"Error, HSTouch disabled" }
                        Thanks
                        HS 3.0.0.548: 1965 Devices 1146 Events
                        Z-Wave 3.0.1.262: 122 Nodes on one Z-Net

                        Comment


                        • #13
                          Originally posted by sparkman View Post
                          JLDubz Do I need to have HS Touch enabled to get cameras working in HS Mobile? I don't use HS Touch and have no plans to do so. Cameras are not working in Mobile and when I run this command:
                          Code:
                          http://<SYSTEM_IP_ADDRESS>/JSON?request=getcameras
                          I get this response:

                          Code:
                          { "Response":"Error, HSTouch disabled" }
                          Thanks
                          Yes, you do.

                          Both HSTouch and HomeSeer Mobile use the same API; so disabling HSTouch features in HS3 will also disable HomeSeer Mobile.
                          - JL West
                          HomeSeer Software Engineer
                          sigpic

                          Comment


                          • #14
                            Originally posted by JLDubz View Post

                            Yes, you do.

                            Both HSTouch and HomeSeer Mobile use the same API; so disabling HSTouch features in HS3 will also disable HomeSeer Mobile.
                            Really? Is there any plans to separate that (ie. enable the API, but not all of HS Touch)? I don't want the overhead of HS Touch as I have no plans to use it. If there is no extra overhead, you may want to have someone update the wording in the setup screens. Also, the rest of HS Mobile is working, just not the cameras.

                            Thanks
                            Al
                            HS 3.0.0.548: 1965 Devices 1146 Events
                            Z-Wave 3.0.1.262: 122 Nodes on one Z-Net

                            Comment


                            • #15
                              My cameras work fine locally where my Homeseer server resides. If I point to a camera on a different network they do not show up. My URLs are correct I think.
                              I could have something wrong so maybe the wording in hs3 setup could reveal the urls used to access local cameras (it would aid in pointing to a wide area network location).

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