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Controlling Zwave thermostats in Homeseer Mobile Error

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    Controlling Zwave thermostats in Homeseer Mobile Error

    Hi,

    I am trying to control my zwave thermostats in Homeseer mobile. When I try to turn the thermostat up or down in Homeseer mobile I get the following error: "Cannot control thermostat. There is a problem with the set-point control configuration. I can control it fine in HStouch. I am using BLstat for my thermostat plugin. Does anyone have any idea why I can't control in Homeseer Mobile? Everything else works fine in Homeseer Mobile.

    Thanks in advance,

    Ronnie

    #2
    I recently updated HS3 to version 3.0.0.548 and the updated the Homeseer Mobile app and I am still getting an "Error cannot control thermostat. There is a problem with the set-point control configuration". I can control the zwave thermostat in HStouch. Does anyone else have this problem?

    Thanks in advance,

    Ronnie

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      #3
      I am having the exact same issue. Any resolution yet?

      Comment


        #4
        Have any of you guys put in a support ticket on this issue. support@homeseer.com
        -Rupp
        sigpic

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          #5
          Now I have. I actually only get the error for 6 of my 8 RCS thermostats

          Comment


            #6
            was there a result on this issues
            as I get the same error on occasions

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              #7
              After having no success trying multiple solutions suggested by support, they suggested I try removing a thermostat giving me this error and re-adding it.

              I have yet to try this.

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