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Controlling Zwave thermostats in Homeseer Mobile Error

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  • RichRediker
    replied
    After having no success trying multiple solutions suggested by support, they suggested I try removing a thermostat giving me this error and re-adding it.

    I have yet to try this.

    Leave a comment:


  • Roobrother
    replied
    was there a result on this issues
    as I get the same error on occasions

    Leave a comment:


  • RichRediker
    replied
    Now I have. I actually only get the error for 6 of my 8 RCS thermostats

    Leave a comment:


  • Rupp
    replied
    Have any of you guys put in a support ticket on this issue. support@homeseer.com

    Leave a comment:


  • RichRediker
    replied
    I am having the exact same issue. Any resolution yet?

    Leave a comment:


  • Ronnie
    replied
    I recently updated HS3 to version 3.0.0.548 and the updated the Homeseer Mobile app and I am still getting an "Error cannot control thermostat. There is a problem with the set-point control configuration". I can control the zwave thermostat in HStouch. Does anyone else have this problem?

    Thanks in advance,

    Ronnie

    Leave a comment:


  • Ronnie
    started a topic Controlling Zwave thermostats in Homeseer Mobile Error

    Controlling Zwave thermostats in Homeseer Mobile Error

    Hi,

    I am trying to control my zwave thermostats in Homeseer mobile. When I try to turn the thermostat up or down in Homeseer mobile I get the following error: "Cannot control thermostat. There is a problem with the set-point control configuration. I can control it fine in HStouch. I am using BLstat for my thermostat plugin. Does anyone have any idea why I can't control in Homeseer Mobile? Everything else works fine in Homeseer Mobile.

    Thanks in advance,

    Ronnie
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