Announcement

Collapse

Contacting HomeSeer This Week

HomeSeer is open and operational this week. All orders are being processed and shipped as usual. However, some staff are working from home. If you need to contact HomeSeer for support or customer service, please use our Email or Chat options. https://homeseer.com/contact-us/
See more
See less

Events not showing up

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Events not showing up

    I am getting no events in the mobile app. Server is reporting:

    In JSON request getting events: Object reference not set to an instance of an object.

    every time I refresh events. I have confirmed that the user I am using in myhs is setup in homeseer Web/HS Touch Settings and I have even granted admin rights to this user.

    What else could be going wrong here? Thanks.

  • #2
    This is typically caused by not having your myHS user account listed or setup incorrectly in your HS3 user accounts.
    -Rupp
    sigpic

    Comment


    • #3
      I deleted the user and recreated it and all is well. Thanks.

      Comment

      Working...
      X