Device controls not showing in dashboards

[Sireone]

For some reason, whenever I add a device to any dashboard, I cannot get the controls to be visible as they are in the devices tab. See examples below. Am I missing a setting? I'm running the latest Android version of HomeSeer Mobile on HS4 RC2.



Sent from my Pixel 3 using Tapatalk

[FooSchnickens]

Running into this same issue, can't view any secondary devices or their controls on the dash. At first I thought it was the column/row issue from HS3 but modifying those settings in HS4 made no difference. Plus it looks like a lot of the options that used to be in the status/graphics tab of the device properties are gone so I'm not even sure if those make a difference any more.

This worked fine with HS3.

[FooSchnickens]

I've found a kludgy workaround that works for now, you can add the secondary devices to your dashboard separately of the primary device but it takes up a lot of extra space compared to how this used to work. I've resorted to creating a few extra dashboards to refine things a bit more so that everything can fit on one screen without having to scroll, so significantly less than ideal since I now have to use 5 dashboards to accomplish what 3 could before.

[Sireone]

I've found a kludgy workaround that works for now, you can add the secondary devices to your dashboard separately of the primary device but it takes up a lot of extra space compared to how this used to work. I've resorted to creating a few extra dashboards to refine things a bit more so that everything can fit on one screen without having to scroll, so significantly less than ideal since I now have to use 5 dashboards to accomplish what 3 could before.

That workaround worked for me as well, but less than ideal as I would then have to add 5 widget to have all the functions of one device. This should still be fixed from HomeSeer.

Sent from my Pixel 3 using Tapatalk

[M3mmer]

Hi all, new to Homeseer and the mobile app. I am experiencing the same issue where the controls do not show up. Is this intended behavior or I am missing something?

[mmn]

About a week ago controls disappeared from my dashboard widgets. No updates have been done that I'm aware of and things have been fine forever. I tried deleting and re-adding a widget. No joy.

Any clue?

[MalcolmS]

This has just happened to me too. Deleting the device and readding has made no difference. Any suggestions?

[MalcolmS]

I deleted the who dashboard and re-added all the devices to a new one. That worked. Bit of a pain. Would be nice to know why it happened?

[JCCccc]

All my lighting controls have disappeared from HSMobile too. I tried creating an additional dashboard and adding light controls to it but they don’t show up with controls either. I have to go into devices and control from there.

I have a zee 2 running HS 3.

Since I apparently am not the only one with a similar problem has anyone found a solution or gotten any information from Homeseer tech support.

[Chris854]

This is an old thread but I've had this issue and found one possible solution.
I had a device with a HomeSeer Mobile widget that I removed from HomeSeer using the web interface. On launching HomeSeer Mobile I got 'no controls for device' on everything... Until I deleted the widget for that removed device. After I did that and restarted HomeSeer Mobile it all worked perfectly.
Hope that helps someone!

[MalcolmS]

Thank you Chris! That was my circumstances too and deleting the removed device brought the controls back. 😀