Announcement

**zwolfpack** · February 11, 2019, 07:27 PM

Current Date/Time: 2/11/2019 4:35:01 PM
...
... System Uptime: 0 Days 9 Hours 17 Minutes 45 Seconds

Doing the math, current time - uptime indicates it's been running since ~ 7:17AM. What make you think it shut off after that?

**Kanker80538** · February 11, 2019, 07:30 PM

None of the events were working when i got home. i did not restart it at 7:17. The log for the previous days is all gone. The sensors are working but none of the events are. WHen I unplug and replug it back in everything starts to work again.

My guess is that it is timing out or something. I cannot connect to it via the web or FTP when this happens.

**zwolfpack** · February 11, 2019, 07:35 PM

Not being able to connect via FTP makes it sound like a networking issue.

When you say unplug & replug, do you mean power or network connection? Or are you running wireless?

Is it possible to connect a monitor & keyboard?

**Kanker80538** · February 11, 2019, 07:48 PM

Power connection. I am connected to the controller via Ethernet cable though a switch.

**zwolfpack** · February 11, 2019, 08:15 PM

So it rebooted on its own at 7:17AM and has been running since then. It is reachable now, since you are able to post the log. Is it running correctly now, and if so has it been running OK since the 7:17 reboot?

**Kanker80538** · February 11, 2019, 08:51 PM

no. it has been running since pulled power at 4:27. It looks to me like it hung up looking for plugins.

**zwolfpack** · February 11, 2019, 09:12 PM

If you pulled power at 4:27 it couldn't have a system uptime of 9 hours 27 minutes at 4:35 ...

**drparker151** · February 11, 2019, 10:18 PM

Have you looked at the syslog files in /var/log/ , they have more detail than a HS3 log

**Kanker80538** · February 12, 2019, 07:33 AM

UPDATE: was working last night when i went to bed at 11. Events were working. This morning nothing is working again. Looking at the hometroller the light is Green, the ethernet light is blinking. Sensors are working, seeing the LED's activate on the motion sensors. I switched ethernet ports. changed ethernet cables. tried to use find.homeseer.com to find it. If I cycle power it comes back.

Looks like at 1:17 it Timedout. This looks suspicious to me.

Feb-12 1:17:18 AM

Warning

Plug-in developer mode is enabled and connection time out is set to 900000 milliseconds.

Everytime i reboot i get this error and dont see the above statement.

Feb-12 5:26:38 AM

EasyTrigger

ERROR System.FormatException: Input string was not in a correct format. at System.Number.StringToNumber (System.String str, System.Globalization.NumberStyles options, System.Number+NumberBuffer& number, System.Globalization.NumberFormatInfo info, System.Boolean parseDecimal) <0x749e0400 + 0x00130> in :0 at System.Number.ParseInt32 (System.String s, System.Globalization.NumberStyles style, System.Globalization.NumberFormatInfo info) <0x749df090 + 0x000eb> in :0 at System.Int32.Parse (System.String s) <0x749aa628 + 0x0001f> in :0 at System.Linq.Enumerable+WhereSelectArrayIterator`2[TSource,TResult].MoveNext () <0x72f66400 + 0x00093> in :0 at System.Collections.Generic.List`1[T]..ctor (System.Collections.Generic.IEnumerable`1[T] collection) <0x74ccb864 + 0x002a7> 25222 in :0 at System.Linq.Enumerable.ToList[TSource] (System.Collections.Generic.IEnumerable`1[T] source) <0x72f66110 + 0x00033> in :0 at HSPI_EasyTrigger.DeviceGroup.SetDevices (System.String devices) <0x7481bd98 + 0x000c3> in :0

Let me know how to find the syslog. i dont see it.

Thanks for your help

Jason

**drparker151** · February 12, 2019, 08:52 AM

If you ssh into the box or hookup a keyboard and screen it should be in the /var/log/ directory. Full path would be /var/log/syslog

That is if a Zee writes to the Ubuntu standard syslog file? Does anybody know if they changed that?

**Kanker80538** · February 12, 2019, 10:33 AM

@zwolf pack:

The only way i can pull that log is to cycle power on the Zee S2 so i can connect with my computer via the LAN. There should be activity on the controller between 717 and 427. Kinda stuck here.

drparker151
I will give that a try when I get home tonight.

**zwolfpack** · February 12, 2019, 11:17 AM

Looks like you may have developer mode selected. Let's turn that off first.

Go to Plugins->Manage and make sure that Developer Mode checkbox is unchecked.

**zwolfpack** · February 12, 2019, 11:25 AM

Once you're logged into the command line, its a good idea to check that you don't have a runaway log file that's filled up the disk. Run this command:

Code:

df -h

Look for any entries with 5th column (Use%) is 100% or close to that.

Code:

Filesystem      Size  Used Avail Use% Mounted on
/dev/root        15G  3.3G   11G  24% /
devtmpfs        460M     0  460M   0% /dev
tmpfs           464M   40K  464M   1% /dev/shm
tmpfs           464M   24M  441M   6% /run
tmpfs           5.0M  4.0K  5.0M   1% /run/lock
tmpfs           464M     0  464M   0% /sys/fs/cgroup
tmpfs           464M   56K  464M   1% /tmp
/dev/mmcblk0p1   43M   23M   21M  52% /boot
tmpfs            93M     0   93M   0% /run/user/1000

**zwolfpack** · February 12, 2019, 11:28 AM

Next time it locks up, see if it's pingable from another machine.

From Windows or Linux,

Code:

ping <zee ip-address>

Announcement

Hometroller Zee keeps timing out

Hometroller Zee keeps timing out

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