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Text received, but HS3 says it wasn't me who sent it.

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  • Text received, but HS3 says it wasn't me who sent it.

    I have an event that sends a text to my phone whenever the garage door opens and another one when it closes. Simple enough, it's worked just fine for a long time. This morning as I was driving to work I got an alert that the garage door was opened and within the same minute, that it was closed.

    However, there is no record in the log of either it actually happening and no record of the event executing. To confirm, at the time I got the warning, the security camera confirms the door was closed all along. The main event page shows the last time the open and closed event fired was the day before in the evening.

    So according to HS3 it didn't happen and the security camera agrees. If so, then how in the world did I get that text message?

  • #2
    Is the garage door tied to the cloud like Liftmaster? Anything else that could trigger a text alert? Ghostbuster intervention?

    Comment


    • #3
      May not be your case, but I use my GMail account for my text alerts and a month or so ago it sat on a few text messages and then sent them all at once with the current date/time not the actual time that the events were triggered. I had an issue with GMail security that was blocking third party emailing apps. I 'allowed' HS to send emails and have not had an issue since.

      Comment


      • #4
        I opened my garage the closed it within a minute. You may of gotten my text.

        😁😁😁

        Jim


        Sent from my iPhone using Tapatalk

        Comment


        • #5
          Doesn't it say who the text is from?


          Sent from my iPhone using Tapatalk

          Comment


          • #6
            Originally posted by racerfern View Post
            I have an event that sends a text to my phone whenever the garage door opens and another one when it closes. Simple enough, it's worked just fine for a long time. This morning as I was driving to work I got an alert that the garage door was opened and within the same minute, that it was closed.

            However, there is no record in the log of either it actually happening and no record of the event executing. To confirm, at the time I got the warning, the security camera confirms the door was closed all along. The main event page shows the last time the open and closed event fired was the day before in the evening.

            So according to HS3 it didn't happen and the security camera agrees. If so, then how in the world did I get that text message?
            Is this an SMS text, Pushover message or something else?

            Randy Prade
            Aurora, CO
            Prades.net

            PHLocation - Pushover - EasyTrigger - UltraECM3 - Ultra1Wire3 - Arduino

            Comment


            • #7
              It says it's from the email address I have setup in HS3. I created that email address with my cable provider specifically for HS3 to use. I entered the SMTP server and port like normal.
              The difference is that instead of sending the email to another email address, it sends it to my phone which the phone receives as a text message.
              email to: 123-456-7890@msg.fi.google.com. I had a Verizon phone until recently and you just changed the @vtext.com.

              Comment


              • #8
                I have had vtext messages delivered more than hour after sent. Is there a chance it was a delay by Google?

                That is why I switched to Pushover.
                Randy Prade
                Aurora, CO
                Prades.net

                PHLocation - Pushover - EasyTrigger - UltraECM3 - Ultra1Wire3 - Arduino

                Comment


                • #9
                  Originally posted by racerfern View Post
                  The main event page shows the last time the open and closed event fired was the day before in the evening
                  Did you get messages at that time? Like Randy, I use Pushover too. Works great and free plug-in.
                  HS 3.0.0.548: 1976 Devices 1156 Events
                  Z-Wave 3.0.1.262: 123 Nodes on one Z-Net

                  Comment


                  • #10
                    sparkman Yes, I did get those messages. With this one exception, I get a message within 1 or 2 seconds of the event firing.

                    Not much to do except wait for it to happen again. Time will tell.

                    Comment


                    • #11
                      One thing that may help with troubleshooting would be to use replacement variables to add date/time to the message and then you can see when HS generated them versus when they were received.
                      HS 3.0.0.548: 1976 Devices 1156 Events
                      Z-Wave 3.0.1.262: 123 Nodes on one Z-Net

                      Comment


                      • #12
                        sparkman Why didn't I think of that? I have quite a few events that get a variable along with the text, I'm now on a mission to add $date and $time to a bunch of events. Of course, this will never rear its ugly head again.

                        Comment


                        • #13
                          Originally posted by racerfern View Post
                          sparkman Why didn't I think of that? I have quite a few events that get a variable along with the text, I'm now on a mission to add $date and $time to a bunch of events. Of course, this will never rear its ugly head again.
                          Murphy will assure that it doesn't

                          Randy Prade
                          Aurora, CO
                          Prades.net

                          PHLocation - Pushover - EasyTrigger - UltraECM3 - Ultra1Wire3 - Arduino

                          Comment


                          • #14
                            Originally posted by racerfern View Post
                            Of course, this will never rear its ugly head again.
                            😂 Guaranteed!
                            HS 3.0.0.548: 1976 Devices 1156 Events
                            Z-Wave 3.0.1.262: 123 Nodes on one Z-Net

                            Comment

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