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  • Lost neighbors on many nodes

    I was updating my networks firmware which took the network down several times. Later in the day I notices that HS was not controlling my devices. I check the log and found that HS3 could not find the Z-NET interface. For some reason the Z-NET couldn't reconnect to the WiFi so I rebooted the Z-NET.

    At that point all hell broke loose. Lot of devices could were showing off line and the HS3 recovery was having a hard time trying to connect and update devices. Since it was bogged down I commanded HS3 to restart. This seemed to help but I had to go through many of the devices and touch them so they would show back online.

    I then found that a few WD200 were having problems updating their LED so checked the routing on the devices to make sure it was OK. That's when I notices that on many devices it only listed Node 1 and a few door and window nodes. It's like they just lost who their neighbors were.

    So I tried doing a full optimize on one of the nodes but it won't find any it's neighbors. No matter if I try to optimize one node or the entire network many of the nodes refuse to find any of their neighbors. I also noticed that the routing on those nodes is messed up. It has node numbers that don't exist.

    This makes no sense since my understanding is that a full optimize causes the node to find all of its neighbors.

    Anyone have any idea how to fix this. I do have both a full backup, less the work I've done the last three days, and Z-WAVE interface backup but I think it may be missing the three door/window sensors I just added a few days ago. If I can just do the Z-Wave restore at least my events would still be there and I could reinstall the nodes and fix those events.

    Ideas anyone?

    Current Date/Time: 12/10/2018 8:01:12 PM
    HomeSeer Version: HS3 Standard Edition 3.0.0.478
    Linux version: Linux hs3 4.14.34-v7+ #1110 SMP Mon Apr 16 15:18:51 BST 2018 armv7l GNU/Linux System Uptime: 0 Days 1 Hour 25 Minutes 57 Seconds
    Number of Devices: 337
    Number of Events: 444
    Available Threads: 399
    HSTouch Enabled: True
    Event Threads: 0
    Event Trigger Eval Queue: 0
    Event Trigger Priority Eval Queue: 0
    Device Exec Queue: 0
    HSTouch Event Queue: 0
    Email Send Queue: 0
    Anti Virus Installed:

    Enabled Plug-Ins
    3.0.0.13: AirplaySpeak
    3.0.0.54: EasyTrigger
    3.0.1.109: PHLocation
    0.0.0.44: Pushover 3P
    3.0.0.14: RaspberryIO
    3.0.1.249: Z-Wave
    HomeSeer Version: HS3 Standard Edition 3.0.0.531 | Mono JIT compiler version 5.20.1.19 (tarball Thu Apr 11 09:02:17 UTC 2019)
    Linux version: Linux auto 4.15.0-48-generic #51-Ubuntu SMP Wed Apr 3 08:28:49 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux
    IP Address: 10.0.2.16 | Number of Devices: 417 | Number of Events: 667 | Available Threads: 399 | HSTouch Enabled: True

    Enabled Plug-Ins: AirplaySpeak: 3.0.0.13 | BLBackup: 2.0.61.0 | EasyTrigger: 3.0.0.65 | LiftMaster MyQ: 1.3.7006.42100
    mcsMQTT: 4.0.2.2 | PHLocation2: 3.0.0.53 | Pushover 3P: 0.0.0.45 | Z-Wave: 3.0.1.262

    Z-Net version: 1.0.23 using a HomeSeer SmartStick+: 6.04 (ZDK 6.81.3)

  • #2
    Well, it seems that just leaving HS3 and the nodes alone for a few hours let it work its self out. It seems that the neighbors information started correcting its self and now they are all back. Still this was very strange indeed. I've done a new Full Optimize so we'll see how it does. If it's like I suspect I will have to manually set the routes on a few nodes.

    Sure wish I could use Z-Seer+ but alas it only works on Windows and I'm a Mac and Linux house.
    HomeSeer Version: HS3 Standard Edition 3.0.0.531 | Mono JIT compiler version 5.20.1.19 (tarball Thu Apr 11 09:02:17 UTC 2019)
    Linux version: Linux auto 4.15.0-48-generic #51-Ubuntu SMP Wed Apr 3 08:28:49 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux
    IP Address: 10.0.2.16 | Number of Devices: 417 | Number of Events: 667 | Available Threads: 399 | HSTouch Enabled: True

    Enabled Plug-Ins: AirplaySpeak: 3.0.0.13 | BLBackup: 2.0.61.0 | EasyTrigger: 3.0.0.65 | LiftMaster MyQ: 1.3.7006.42100
    mcsMQTT: 4.0.2.2 | PHLocation2: 3.0.0.53 | Pushover 3P: 0.0.0.45 | Z-Wave: 3.0.1.262

    Z-Net version: 1.0.23 using a HomeSeer SmartStick+: 6.04 (ZDK 6.81.3)

    Comment


    • #3
      There is still something going on that I can't figure out. Hopefully someone can help out.

      I'm seeing routes on nodes that just can't happen. I have no node numbers above 70 but in the route section I'm seeing devices above that. See below.Click image for larger version

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      The nodes the routes are using 231,147,139 and 72 don't exist so I don't see how this can work. I suspect this is a lot of the issues I'm seeing when it takes several seconds before a switch is triggered.

      Now these nodes are metal outlet multi-gang outlet boxes but they are not that far from a Z-NET. Straight line through the walls between the devices and the Z-NET is at most 15'. I have 3 WD100 and 1 WD200 in two boxes and only one of them sees note 1.

      I'm going to try relocating the Z-NET to see what happens. If needed I'll add another Z-NET just to get better coverage between the front and back of the house. The only open question is how do you setup the Z-NETs when you're going to use two of them as I've not seen anything on the forum on the correct procedure to setup multiple Z-NETs.
      HomeSeer Version: HS3 Standard Edition 3.0.0.531 | Mono JIT compiler version 5.20.1.19 (tarball Thu Apr 11 09:02:17 UTC 2019)
      Linux version: Linux auto 4.15.0-48-generic #51-Ubuntu SMP Wed Apr 3 08:28:49 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux
      IP Address: 10.0.2.16 | Number of Devices: 417 | Number of Events: 667 | Available Threads: 399 | HSTouch Enabled: True

      Enabled Plug-Ins: AirplaySpeak: 3.0.0.13 | BLBackup: 2.0.61.0 | EasyTrigger: 3.0.0.65 | LiftMaster MyQ: 1.3.7006.42100
      mcsMQTT: 4.0.2.2 | PHLocation2: 3.0.0.53 | Pushover 3P: 0.0.0.45 | Z-Wave: 3.0.1.262

      Z-Net version: 1.0.23 using a HomeSeer SmartStick+: 6.04 (ZDK 6.81.3)

      Comment


      • #4
        Figured I should close and update this thread.

        It looks like the issue was a bad EZZee module in my Z-NET. Once I added a new Z-Wave module the problem seems to haver gone away.
        HomeSeer Version: HS3 Standard Edition 3.0.0.531 | Mono JIT compiler version 5.20.1.19 (tarball Thu Apr 11 09:02:17 UTC 2019)
        Linux version: Linux auto 4.15.0-48-generic #51-Ubuntu SMP Wed Apr 3 08:28:49 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux
        IP Address: 10.0.2.16 | Number of Devices: 417 | Number of Events: 667 | Available Threads: 399 | HSTouch Enabled: True

        Enabled Plug-Ins: AirplaySpeak: 3.0.0.13 | BLBackup: 2.0.61.0 | EasyTrigger: 3.0.0.65 | LiftMaster MyQ: 1.3.7006.42100
        mcsMQTT: 4.0.2.2 | PHLocation2: 3.0.0.53 | Pushover 3P: 0.0.0.45 | Z-Wave: 3.0.1.262

        Z-Net version: 1.0.23 using a HomeSeer SmartStick+: 6.04 (ZDK 6.81.3)

        Comment


        • #5
          Where did u end up buying the Ezzee board?
          Cheers,
          Bob
          Web site | Help Desk | Feature Requests | Message Board

          Comment


          • #6
            Didn’t as know one will sell them. I have a RaZberry card but I’m waiting for HomeSeer to update the driver so you can do a restore to it.
            HomeSeer Version: HS3 Standard Edition 3.0.0.531 | Mono JIT compiler version 5.20.1.19 (tarball Thu Apr 11 09:02:17 UTC 2019)
            Linux version: Linux auto 4.15.0-48-generic #51-Ubuntu SMP Wed Apr 3 08:28:49 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux
            IP Address: 10.0.2.16 | Number of Devices: 417 | Number of Events: 667 | Available Threads: 399 | HSTouch Enabled: True

            Enabled Plug-Ins: AirplaySpeak: 3.0.0.13 | BLBackup: 2.0.61.0 | EasyTrigger: 3.0.0.65 | LiftMaster MyQ: 1.3.7006.42100
            mcsMQTT: 4.0.2.2 | PHLocation2: 3.0.0.53 | Pushover 3P: 0.0.0.45 | Z-Wave: 3.0.1.262

            Z-Net version: 1.0.23 using a HomeSeer SmartStick+: 6.04 (ZDK 6.81.3)

            Comment

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