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    #16
    It happened to me again even after forcing a re-create of the log file. What's the best way to get this issue in front of HST?
    HS4, Insteon, Z-wave, USB-UIRT, Harmony Hubs, Google Hub/Chromecasts/Speakers, Foscam & Amcrest cameras, EZVIZ DB1 doorbell
    Plugins: BLLAN, BLOccupied, BLUSBUIRT, Chromecast, Harmony Hub, Insteon, Jon00 Homeseer/Echo Skill Helper, Harmony Hub, Jon00 DB Charting, MediaController, NetCAM, PHLocation2, Pushover 3P, weatherXML, Z-wave

    Comment


      #17
      Originally posted by dannieboiz View Post
      I too have logging issues as well... after about 5 minutes from startup logging stop collecting. I've tried going from 50-200mb but nothing works.
      I contacted support three days ago about this issue.

      Support thinks that it is one of the PI's that is causing this issue. The first step in the investigation is that I turned off UltraLog. Till now no issues, but I will monitor it.

      Please post your enabled PI's so we can investigate if we have PI's in common.

      My Enabled Plug-Ins are:
      2.0.59.0: BLBackup
      3.0.0.21: Buienradar
      1.3.4.2: Device History
      3.0.0.48: EasyTrigger
      3.9.6431.26038: Modbus
      3.0.1.109: PHLocation
      2.0.0.0: SNMPMONITOR
      3.0.6554.33094: UltraMon3
      3.0.6159.37431: UltraNetatmo3
      3.0.6490.28457: UltraSmartThermostat3
      3.0.1.202: Z-Wave

      ---
      John

      Comment


        #18
        No Ultralog here.
        We have only PHLocation in common.
        But my logging stops at the "Max log size" (see post #14) , not sure if this has something to do with Plugins.

        Arduino Plugin 1.0.0.146
        BLBackup 2.0.29.0
        Buienradar 3.0.0.21
        FritzBox 3.0.0.0
        ImperiHome 3.0.0.20
        JowiHue 2.0.2.6
        NetCAM 3.0.0.11
        P1 3.0.0.10
        PHLocation 3.0.1.109
        Restart 1.0.0.5
        RFXCOM 30.0.0.35
        SqueezeBox 3.1.4.15
        weatherXML 3.0.0.87
        Z-Wave 3.0.1.136

        Comment


          #19
          Originally posted by Broes View Post
          No Ultralog here.
          We have only PHLocation in common.
          But my logging stops at the "Max log size" (see post #14) , not sure if this has something to do with Plugins.

          Arduino Plugin 1.0.0.146
          BLBackup 2.0.29.0
          Buienradar 3.0.0.21
          FritzBox 3.0.0.0
          ImperiHome 3.0.0.20
          JowiHue 2.0.2.6
          NetCAM 3.0.0.11
          P1 3.0.0.10
          PHLocation 3.0.1.109
          Restart 1.0.0.5
          RFXCOM 30.0.0.35
          SqueezeBox 3.1.4.15
          weatherXML 3.0.0.87
          Z-Wave 3.0.1.136
          Please report to support.

          --
          John

          Comment


            #20
            Similar issue here. Log just stops....like it freezes in time. There is no way to look at current items as the date range in the filter is not current (depending on how long it has been since I noticed.) So far the only way I know to fix it is to restart HS3.

            Don't know if means anything, but I never noticed this before I got rid of all my local users other than MYHS user on the advice of HS support so that I could have multiple users (family) have their own login.
            .

            Comment


              #21
              I too have PHLocation installed and running
              HS4, Insteon, Z-wave, USB-UIRT, Harmony Hubs, Google Hub/Chromecasts/Speakers, Foscam & Amcrest cameras, EZVIZ DB1 doorbell
              Plugins: BLLAN, BLOccupied, BLUSBUIRT, Chromecast, Harmony Hub, Insteon, Jon00 Homeseer/Echo Skill Helper, Harmony Hub, Jon00 DB Charting, MediaController, NetCAM, PHLocation2, Pushover 3P, weatherXML, Z-wave

              Comment


                #22
                Originally posted by mrceolla View Post
                I too have PHLocation installed and running
                It appears that disabling Ultra_log PI is not the issue?

                Support suggests that it could be the McAfee AV software?

                Please report if you have McAfee enabled to see if we have that in common.

                ---
                John

                Comment


                  #23
                  I also run Ultralog and PHLocation and although I have Malwarebytes installed I don't have any of the realtime functions enabled. No McAfee products at all.

                  Current Date/Time: 9/19/2018 5:16:38 AM
                  HomeSeer Version: HS3 Pro Edition 3.0.0.473
                  Operating System: Microsoft Windows 10 Pro - Work Station
                  System Uptime: 1 Day 19 Hours 15 Minutes 6 Seconds
                  IP Address: 192.168.0.10
                  Number of Devices: 1457
                  Number of Events: 270
                  Available Threads: 800
                  HSTouch Enabled: True
                  Event Threads: 2
                  Event Trigger Eval Queue: 0
                  Event Trigger Priority Eval Queue: 0
                  Device Exec Queue: 0
                  HSTouch Event Queue: 0
                  Email Send Queue: 0
                  Anti Virus Installed: Windows Defender Malwarebytes

                  Enabled Plug-Ins
                  3.3.1.2: APCUPSD
                  1.0.0.148: Arduino Plugin
                  3.0.19.0: BLLock
                  2.0.13.0: BLPlex
                  2.0.140.0: BLRadar
                  2.0.95.0: BLRF
                  3.0.0.21: Chromecast
                  1.3.4.2: Device History
                  3.0.0.50: EasyTrigger
                  5.0.0.59: Global Cache Pro
                  3.9.610.5: HSBuddy
                  3.0.0.2: HSTV
                  3.0.0.28: ImperiHome
                  3.0.1.7: ISYInsteon
                  3.0.1.109: PHLocation
                  1.0.0.7: Restart
                  30.0.0.36: RFXCOM
                  3.0.6.5: SDJ-Health
                  3.0.4.6: Tasker Plugin
                  3.0.6647.37642: UltraLighting3
                  3.0.6644.26753: UltraLog3
                  3.0.6554.33094: UltraMon3
                  3.0.5960.36744: UltraSighthoundVideo3
                  3.0.0.88: weatherXML
                  3.0.0.45: X10
                  3.0.1.237: Z-Wave

                  Comment


                    #24
                    No McAfee products here either. I use MS Security Essentials, or whatever it's called.

                    Could you perhaps point support to this thread? I think they'd get to the bottom of this quicker if they engaged everybody here.
                    HS4, Insteon, Z-wave, USB-UIRT, Harmony Hubs, Google Hub/Chromecasts/Speakers, Foscam & Amcrest cameras, EZVIZ DB1 doorbell
                    Plugins: BLLAN, BLOccupied, BLUSBUIRT, Chromecast, Harmony Hub, Insteon, Jon00 Homeseer/Echo Skill Helper, Harmony Hub, Jon00 DB Charting, MediaController, NetCAM, PHLocation2, Pushover 3P, weatherXML, Z-wave

                    Comment


                      #25
                      Originally posted by mrceolla View Post
                      No McAfee products here either. I use MS Security Essentials, or whatever it's called.

                      Could you perhaps point support to this thread? I think they'd get to the bottom of this quicker if they engaged everybody here.
                      I pointed support to this thread.

                      According to the support team it is not a wide spread issue.

                      I think it will help if everyone will report to the support team.

                      My initial post is below (conversation number 28769):
                      Dear HomeSeer support team

                      My log stopped (see log below)
                      Sep-12 11:34:55

                      I don't this is an isolated issue as a serious number of users are reporting the issue. See https://forums.homeseer.com/forum/ho...showing-events
                      Log Stops showing events - HomeSeer Message Board
                      forums.homeseer.com
                      Discussions related to the released version of HS3/HS3PRO
                      Please fix this issue.

                      Comment


                        #26
                        My conversation number is: 29223.
                        HS4, Insteon, Z-wave, USB-UIRT, Harmony Hubs, Google Hub/Chromecasts/Speakers, Foscam & Amcrest cameras, EZVIZ DB1 doorbell
                        Plugins: BLLAN, BLOccupied, BLUSBUIRT, Chromecast, Harmony Hub, Insteon, Jon00 Homeseer/Echo Skill Helper, Harmony Hub, Jon00 DB Charting, MediaController, NetCAM, PHLocation2, Pushover 3P, weatherXML, Z-wave

                        Comment


                          #27
                          Support told me they think it's PHLocation. Anyone here NOT using that plugin?
                          HS4, Insteon, Z-wave, USB-UIRT, Harmony Hubs, Google Hub/Chromecasts/Speakers, Foscam & Amcrest cameras, EZVIZ DB1 doorbell
                          Plugins: BLLAN, BLOccupied, BLUSBUIRT, Chromecast, Harmony Hub, Insteon, Jon00 Homeseer/Echo Skill Helper, Harmony Hub, Jon00 DB Charting, MediaController, NetCAM, PHLocation2, Pushover 3P, weatherXML, Z-wave

                          Comment


                            #28
                            Originally posted by mrceolla View Post
                            Support told me they think it's PHLocation. Anyone here NOT using that plugin?
                            At least it is woth a try to disable pH location

                            ---
                            John

                            Comment


                              #29
                              I use PHLocation for security purposes and the logging issue is too unpredictable. I don't want to leave PHLocation disabled for that long.
                              HS4, Insteon, Z-wave, USB-UIRT, Harmony Hubs, Google Hub/Chromecasts/Speakers, Foscam & Amcrest cameras, EZVIZ DB1 doorbell
                              Plugins: BLLAN, BLOccupied, BLUSBUIRT, Chromecast, Harmony Hub, Insteon, Jon00 Homeseer/Echo Skill Helper, Harmony Hub, Jon00 DB Charting, MediaController, NetCAM, PHLocation2, Pushover 3P, weatherXML, Z-wave

                              Comment


                                #30
                                So, what is everyone using for the client GPS app that feeds information to PHLocation?

                                I'm using Backitude on Galaxy S5 and Galaxy S4.
                                HS4, Insteon, Z-wave, USB-UIRT, Harmony Hubs, Google Hub/Chromecasts/Speakers, Foscam & Amcrest cameras, EZVIZ DB1 doorbell
                                Plugins: BLLAN, BLOccupied, BLUSBUIRT, Chromecast, Harmony Hub, Insteon, Jon00 Homeseer/Echo Skill Helper, Harmony Hub, Jon00 DB Charting, MediaController, NetCAM, PHLocation2, Pushover 3P, weatherXML, Z-wave

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