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  • Devices "missing" from z-wave

    Several times now some nodes just "disappear" from the network.
    They are in HS3 and I have a z-wave tab for them in the properties page, but I don't receive any values from them or can access them.
    In Plug-ins -> Z-Wave -> Node information they are not listed.

    Then I try audit I receive this message on the root element.
    "Could not find Parent for Z-Wave device passed to the Audit function."

    Only way is to delete them and add them once more.

    Any suggestions what is going on?

  • #2
    Can you post your system profile so we can see what versions of the software you are running. Select Tools > Help
    -Rupp
    sigpic

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    • #3
      MESSAGE BOARD (copy/paste section below to message board posts)

      Current Date/Time: 3/8/2018 15:28:57
      HomeSeer Version: HS3 Pro Edition 3.0.0.368
      Operating System: Microsoft Windows 10 Pro - Work Station
      System Uptime: 0 Days 22 Hours 34 Minutes 6 Seconds
      IP Address: 192.168.10.85
      Number of Devices: 919
      Number of Events: 3
      Available Threads: 400

      Enabled Plug-Ins
      2.3.33.0: LSoftVerisure
      3.1.0.15: Sonos
      3.0.6159.37431: UltraNetatmo3
      3.0.1.195: Z-Wave

      Comment


      • #4
        +1

        My nodes are still listed under Z-wave Node Info, but the name and manufacturer info is blank (see image). The rescan button is gone, and audit fails.
        Most child nodes do however function!
        Eg. one Fibaro motion sensor stopped updating the motion child device, but both temperature, vibration and luminance worked. Since there were no rescan button, I had to re-add the device.
        Now, what to do with all the other devices that lack main node?


        Current Date/Time: 10.03.2018 23.32.47
        HomeSeer Version: HS3 Pro Edition 3.0.0.423
        Operating System: Microsoft Windows 10 Home - Work Station
        System Uptime: 3 Days 7 Hours 54 Minutes 6 Seconds
        IP Address: 192.168.0.7
        Number of Devices: 547
        Number of Events: 110
        Available Threads: 1023
        HSTouch Enabled: True
        Event Threads: 480
        Event Trigger Eval Queue: 0
        Event Trigger Priority Eval Queue: 0
        Device Exec Queue: 0
        HSTouch Event Queue: 0
        Email Send Queue: 0
        Anti Virus Installed: Windows Defender
        License: Registered
        License: 68704
        User Name and Access Level: anders (Admin)
        WAN IP Address: 84.52.193.136
        Web Server Port: 80
        Location: (Latitude) 63.27 (Longitude) 10.36

        Enabled Plug-Ins
        2.0.137.0: BLRadar
        2.0.35.0: BLSecurity
        3.0.0.43: EasyTrigger
        3.6.203.3: HSBuddy
        3.0.0.25: ImperiHome
        2.0.1.6: JowiHue
        2.5.191.0: LSoftVerisure
        3.0.0.28: MediaController
        1.1.17344.311: MyQ
        3.0.0.30: Nest
        0.0.0.38: Pushover 3P
        1.0.0.7: Restart
        30.0.0.36: RFXCOM
        1.2.2.0: SceneMaster
        5.0.2.0: SCREPOSITORY
        4.4.6.0: SENSIBO
        3.1.0.18: Sonos
        3.0.6602.26187: UltraLog3
        3.0.3.5: YR Weather
        3.0.1.206: Z-Wave
        Attached Files

        Comment


        • #5
          Now the whole system is falling apart.

          Z-Wave Multilevel Sensor device xxxxxxxx Power is missing Sensor Type information - cannot update sensor status.

          All sensors have lost the root node.

          Comment


          • #6
            I am having a similar problem, all of the sudden this morning all of my devices are gone, not a single one remains. Devices related to plugins have come back to like ie hue, sonos and ecobee but only because the plugins rebuilt them. Super frustrating.

            Comment


            • #7
              Likewise

              I have had the same thing happen twice since I update a couple of weeks ago to .423. First I freaked out....then restored with a backup...thank you Blade for a great backup plugin! Don't know why yet...

              Comment


              • #8
                I was wondering if anyone has had this issue with z-wave devices "disappearing" or going missing from the z-wave controller. I have two Nortek z-wave light bulbs that that recently started removing themselves from my z-wave info screen and have to be re-registered. No sign of them.

                I did find a message in HS log;
                7/6/2018 3:21:41 PM, Type=Z-Wave Warning, Message=Device Reset Locally Notification received for device Power Control Family Room Family Room Lamp One - DEVICE IS BEING REMOVED FROM THE SYSTEM.

                Any idea what would cause this?


                System:
                HS - HS3 Pro Edition 3.0.0.435 (Windows)
                Z-wave - 3.0.1.227

                Stan

                Comment


                • #9
                  I also had this happen to me today. I have two of the GoControl LB60Z-1 bulbs in one light fixture in the hallway, one is still working and one removed itself from the system:
                  Jul-20 10:16:05 AM Z-Wave Warning Device Reset Locally Notification received for device Main Floor Front Room Hallway Light 1 - DEVICE IS BEING REMOVED FROM THE SYSTEM.

                  My system info:
                  Current Date/Time: 7/20/2018 7:17:55 PM
                  HomeSeer Version: HS3 Standard Edition 3.0.0.435
                  Operating System: Microsoft Windows 7 Professional - Work Station
                  System Uptime: 0 Days 0 Hours 27 Minutes 2 Seconds
                  Number of Devices: 171
                  Number of Events: 38
                  Available Threads: 600
                  HSTouch Enabled: True
                  Event Threads: 0
                  Event Trigger Eval Queue: 0
                  Event Trigger Priority Eval Queue: 0
                  Device Exec Queue: 0
                  HSTouch Event Queue: 0

                  Enabled Plug-Ins
                  3.1.3.33206: Blue-Iris
                  3.0.2.0: MeiHarmonyHub
                  3.0.1.190: Z-Wave

                  Jeff

                  Comment


                  • #10
                    All my zwave stuff disappeared yesterday also. I was messing with speech stuff, rebooted and all the devices disappeared. I was able to limp through the night with an old backup.

                    Current Date/Time: 7/21/2018 8:00:23 AM
                    HomeSeer Version: HS3 Pro Edition 3.0.0.458
                    Operating System: Microsoft Windows 7 Ultimate - Work Station
                    System Uptime: 0 Days 0 Hours 7 Minutes 43 Seconds
                    IP Address: ********
                    Number of Devices: 348
                    Number of Events: 206
                    Available Threads: 600
                    HSTouch Enabled: True
                    Event Threads: 1
                    Event Trigger Eval Queue: 0
                    Event Trigger Priority Eval Queue: 0
                    Device Exec Queue: 0
                    HSTouch Event Queue: 0
                    Email Send Queue: 0
                    Anti Virus Installed: Microsoft Security Essentials
                    License: Registered
                    License: ******
                    User Name and Access Level: **** (Admin)
                    WAN IP Address: ****
                    Web Server Port: 80


                    Enabled Plug-Ins
                    3.0.27.0: BLGData
                    4.8.6.0: BULLET
                    3.0.0.48: EasyTrigger
                    3.7.2.0: Harmony Hub
                    3.7.2.0: Harmony Hub
                    3.0.0.28: ImperiHome
                    2.0.2.5: JowiHue
                    3.0.1.11: Kodi
                    3.0.0.2: Random
                    3.0.6413.20219: UltraNetCam3
                    1.3.2.51: Vera
                    3.0.0.88: weatherXML
                    3.0.1.190: Z-Wave

                    Edit: I was able to get things back to 2 days ago with changing the *hsd files around. lesson learned about backing up more.
                    Last edited by keithj69; July 21st, 2018, 07:50 AM.

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