Exception starting application error after HS update

[Megaman]

Hi all,

After installing the latest update I'm getting the error below, I've had to rollback as HS displays the error and closes.

Any idea whats wrong? I've tried disabling all plugins before the update, made no difference.



Thanks

[Rupp]

If you are running HS3 on a PC try doing a repair on your install using the add/remove programs control panel applet.

[Megaman]

If you are running HS3 on a PC try doing a repair on your install using the add/remove programs control panel applet.

Yes on a pc, do you mean I should attempt a repair on my current working version before installing the update, or after the update?

Cheers

[Megaman]

*Bump*

[Megaman]

I've carried out the steps below, and the issue persists.

- Backed up my current HS3 installation
- Uninstalled HS using iobut uninstaller, and made sure c:\program files (x86)\Homeseer HS3 was removed.
- Restored the backup to c:\program files (x86)\Homeseer HS3
- Ran the setup SetupHS3_3_0_0_435.msi
- Stared HS and see the same error.


Would really appreciate any help.

Thanks

[Megaman]

If you are running HS3 on a PC try doing a repair on your install using the add/remove programs control panel applet.

*bump*, any ideas? Still facing issues.