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Did my Homeseer just get hacked?

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    Did my Homeseer just get hacked?

    I was just strolling around the interface and discovered that I have two users that was not inputted by me.

    drirwin72785@gmail.com

    tron.homeseer@computron-usa.com

    Are they supposed to be there?

    #2
    Someone had to make the users. If you did not create the users I would recommend you consider them suspect.

    Comment


      #3
      I would recommend removing these users and ensuring that you do not have a default user with a default password. You will also want to ensure that you are running the latest HS3 release as there was a fix put in for this several versions back.
      💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products

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        #4
        If you're using MyHS for access, there's a setting which allows HomeSeer to create accounts when they log in through that method...

        Comment


          #5
          Originally posted by dannieboiz View Post
          I was just strolling around the interface and discovered that I have two users that was not inputted by me.

          drirwin72785@gmail.com

          tron.homeseer@computron-usa.com

          Are they supposed to be there?
          If you're using MyHS for access, there's a setting which allows HomeSeer to create accounts when they log in through that method...

          Comment


            #6
            i googled drirwin72785 @gmail and only 2 results came up. This post and a post about alexa skills.

            Computron is located around the Tampa bay area.

            Maybe this info can help.

            Comment


              #7
              I deleted the names yesterday. I only have two users in there, one is me as the loca+admin and the other is my email address which I assume the one you guys refer to when I use myhs for access.

              BTW: is there a log that shows all the access to HS whether is a failed or successful login?

              On my FTP server, I can watch hackers trying to get on my server all day long.

              Comment


                #8
                Originally posted by dannieboiz View Post
                is there a log that shows all the access to HS whether is a failed or successful login?
                There's a place in Setup/Network to enable logging.

                Click image for larger version

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                Mike____________________________________________________________ __________________
                HS3 Pro Edition 3.0.0.548, NUC i3

                HW: Stargate | NX8e | CAV6.6 | Squeezebox | PCS | WGL 800RF | RFXCOM | Vantage Pro | Green-Eye | Edgeport/8 | Way2Call | Ecobee3 | EtherRain | Ubiquiti

                Comment


                  #9
                  Originally posted by Uncle Michael View Post
                  There's a place in Setup/Network to enable logging.

                  Click image for larger version

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                  Thanks Michael, appearantly I already have all those enabled.... I supposed to view those, they are not on the same "logs" as the ones that log all the devices and event activities? I've never seen login logs there.

                  Comment


                    #10
                    The main HS log is where they would be. Unless there are repeated attempts, the log entry is easy to miss, though.
                    Mike____________________________________________________________ __________________
                    HS3 Pro Edition 3.0.0.548, NUC i3

                    HW: Stargate | NX8e | CAV6.6 | Squeezebox | PCS | WGL 800RF | RFXCOM | Vantage Pro | Green-Eye | Edgeport/8 | Way2Call | Ecobee3 | EtherRain | Ubiquiti

                    Comment


                      #11
                      I had this exact same problem back in January this year. Rich and the support team looked into it but couldn't determine how it happened. There was a similar issue fixed a few months before I had this I was told. I had 6 rogue accounts added to my server including the tron.homeseer one you have, and bizarrely Matt @ homeseer which got a few heads scratching. The suggestion from HS was go into setup in HS and disable the "auto create HSTouch users" option on the network tab in the MyHS section.

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