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HomeSeer users: Index was outside the bounds of the array.

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  • HomeSeer users: Index was outside the bounds of the array.



    August 3rd, 2019, 06:52 PM
    Aug-03 18:26:08 HSTouch Server Warning Client dropped connection 24.18.232.31/44178
    Aug-03 18:26:08 HSTouch Server Error (2) processing HomeSeer users: Index was outside the bounds of the array.
    Aug-03 18:26:08 Warning Script or plugin is attempting to get user access list, access is disabled, call failed.
    Aug-03 18:26:08 Speaker Speaker host disconnected, Name: IP address:
    Aug-03 18:26:08 HSTouch Server Error, Unable to connect speaker client interface: Not Authorized
    Aug-03 18:26:08 Warning Speaker host connection refused from 24.18.232.31 User: default User does not exist, does not have adequate rights, or the password is incorrect.
    Aug-03 18:26:08 HSTouch Server Connecting speaker client to HomeSeer IP 192.168.0.65
    Aug-03 18:26:08 HSTouch Server Client Android (24.18.232.31/44178) named Android Bart has CONNECTED.
    Aug-03 18:26:07 HSTouch Server Opening connection from:24.18.232.31/44178
    This is the log and get this error whenever I try logging on thru my Note 8.
    1. worked with tech support several times but they're at a loss. focused on the user config file but no joy
    2. Can run hstouch with zero changes, if HS2Pro is up only happens with HS3pro
    3. There is a default user account which password is this supposed to be? matching HS3? changed both to match but no joy
    4. I run a domain server and the account that I run HS2 and 3 are not at the admin level albiet I run HS3 at admin level
    5. I get this speaker error. but it seems fine (7/25 is my last restart). this could have been internet issues.
    7/25/2019 10:26:03 AM:Error attempting to connect to server, please check your connection options:
    The host failed to connect. Timeout occured. 15000
    7/25/2019 10:26:33 AM:Connected
    7/25/2019 10:31:39 AM:Connected
    7/25/2019 10:31:39 AM:Speak: Welcome to Home-Seer


    posted this under HS3touch (android) but no response...

  • #2
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    because of this check box ...happened to figure this out on my own.. Another interesting nonsense is every time I start HS3 I have to reset the password for the speaker. otherwise I get that speaker connection failure. whats that about

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