Anyone successfully running Homeseer in a virtual machine on a Mac?

[widert]

The reason I'm asking is that I have been able to set it um, starting the VM headless at startup of my Mac etc., but there is one issue that I'm not able to overcome and that is that the web/myHS service seems to disconnect.

I keep on getting these errors:

Oct-17 20:19:46 Info System connected to MyHS Service successfully with license ID .....
Oct-17 20:19:46 Info System connected to MyHS Service, waiting for acknowledge...
Oct-17 20:19:35 Warning Have not heard from MyHS in over 3 minutes, disconnecting for re-connection.

and this messes up myHS and webacces to Homeseer...

[Pete]

Here run an Oracle VB of Windows 7 lite pro or Windows 7 embedded on my Ubuntu 18.04 HS3 pro box. Over the years have switched it from a NAT'd IP address to a bridged IP with it's own MAC address. Note this is using Oracle Virtual box VM's. IE: so the main Ubuntu build is seen as one static IP with iOS computer and the VB is seen as another static IP with MAC. Not sure if this will help you relating to the iOS computer.

[Kerat]

I would have to agree with Pete. This sounds like a network related issue. Can you describe how the Network interface is shared to the VM?


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[widert]

It is bridged, using the en0: Ethernet.

I've also tested this using both vmWare and VirtualBox and I have the same issues on both machines. So I guess it is something that MacOS is doing...

[Kerat]

It is bridged, using the en0: Ethernet.

I've also tested this using both vmWare and VirtualBox and I have the same issues on both machines. So I guess it is something that MacOS is doing...

Can you confirm whether or not you are getting an IPv4/6 address, and if that can route to the outside world?
Ifconfig
Ping 8.8.8.8


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[widert]

Yes, confirmed. I have a «static» ip assigned by my router.

Ifconfig

enp0s3: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500
inet 192.168.50.200 netmask 255.255.255.0 broadcast 192.168.50.255
inet6 fe80::a00:27ff:fe59:7cf8 prefixlen 64 scopeid 0x20<link>
ether 08:00:27:59:7c:f8 txqueuelen 1000 (Ethernet)
RX packets 57229 bytes 32950483 (32.9 MB)
RX errors 0 dropped 4811 overruns 0 frame 0
TX packets 55028 bytes 43604084 (43.6 MB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0

[Kerat]

Ok, would you do me a favor and try pinging something on the public Internet (8.8.8.8) from the host OS. If it works from the host then try from the Guest VM OS.

Also, have you considered turning off IPv6 on the guest VM?


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[widert]

Strangely, the VM has now been ok for the last 3-4 days.

There has been an update both to MacOS as well as VirtualBox, might be that this has solved the issue.

Ping is ok from both machines, ref below.

Thanks for the help.

Virtual Machine:

tom@userver:~$ ping 8.8.8.8
PING 8.8.8.8 (8.8.8.8) 56(84) bytes of data.
64 bytes from 8.8.8.8: icmp_seq=1 ttl=55 time=9.68 ms
64 bytes from 8.8.8.8: icmp_seq=2 ttl=55 time=9.61 ms
64 bytes from 8.8.8.8: icmp_seq=3 ttl=55 time=9.94 ms

Mac:

tom@wideMac ~ % ping 8.8.8.8
PING 8.8.8.8 (8.8.8.8): 56 data bytes
64 bytes from 8.8.8.8: icmp_seq=0 ttl=55 time=9.480 ms
64 bytes from 8.8.8.8: icmp_seq=1 ttl=55 time=10.265 ms
64 bytes from 8.8.8.8: icmp_seq=2 ttl=55 time=10.101 ms
64 bytes from 8.8.8.8: icmp_seq=3 ttl=55 time=9.820 ms