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Cooper Dimmer Won't Respond

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  • Cooper Dimmer Won't Respond

    This seems to be my week for HS3 gremlins. I installed 29 Cooper RF9540-N dimming switches perhaps 3 months ago. This weekend, one of those quit responding to HS commands. It operates manually fine, I have re-booted HS3, rescanned the device twice successfully (no log errors), optimized and full optimized it multiple times successfully (no log errors) and I audited it and found it has 43 neighbors. But, it still will not respond to commands. Any ideas?
    HS3Pro on Windows 10
    One install with 2 Ethernet Z-nets
    2nd install with 1 Zstick
    300 devices, 250 events, 8 scripts
    5 CT-100 tstats
    Serial IT-100 interface to DSC Panel with 8 wired zones
    18 Fortrezz water sensors & two valve controls
    Serial Rain8Net Pro with 8 zones

  • #2
    Have you tried toggling the breaker to see if that resets it.
    cheeryfool

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    • #3
      Did you try rebooting the switch by cycling the power to the switch like previously mentioned? This solves this issue many times.
      -Rupp
      sigpic

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      • #4
        Thanks Rupp, yes I did a power cycle with the breaker. That did not seem to change anything; still no response to commands.
        HS3Pro on Windows 10
        One install with 2 Ethernet Z-nets
        2nd install with 1 Zstick
        300 devices, 250 events, 8 scripts
        5 CT-100 tstats
        Serial IT-100 interface to DSC Panel with 8 wired zones
        18 Fortrezz water sensors & two valve controls
        Serial Rain8Net Pro with 8 zones

        Comment


        • #5
          I would try removing the device and re-add it. If this fails it's time for an RMA.
          -Rupp
          sigpic

          Comment


          • #6
            solved

            That did it, thanks.
            HS3Pro on Windows 10
            One install with 2 Ethernet Z-nets
            2nd install with 1 Zstick
            300 devices, 250 events, 8 scripts
            5 CT-100 tstats
            Serial IT-100 interface to DSC Panel with 8 wired zones
            18 Fortrezz water sensors & two valve controls
            Serial Rain8Net Pro with 8 zones

            Comment

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