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HSE Controllers Missing

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    HSE Controllers Missing

    Upgraded today to (windows) to restore mobile app access.

    All of my devices are still listed but are non responsive.

    When I go to Plugins > Z Wave > Controllers, my 3 controllers name and HomeId are listed but this error is displayed by each one

    This network has no active interfaces enabled for it, and it has no objects or
    HomeSeer devices tied to it. If this network will not be used again, please
    use the functions at the end to remove this network and all associated
    network data. (Restart the plug-in after removing the interface before
    attempting the removal.)

    If I go to Plugins > Z Wave > Node Information

    The number of nodes for each network is listed as 0 and the interface name has this error: There are no interfaces initialized for this network.

    I am having the same issue. Wish someone would respond.


      This usually means the controller(s) are not connected. What kind of controller are you using?
      HS4 Pro, Windows 10 pro, Supermicro LP Xeon



        Current Date/Time: 2/17/2019 1:13:11 AM
        HomeSeer Version: HS3 Pro Edition
        Linux version: Linux hometrollerSEL 3.16.0-031600-generic #201408031935 SMP Sun Aug 3 23:56:17 UTC 2014 i686 i686 i686 GNU/Linux System Uptime: 0 Days 0 Hours 22 Minutes 44 Seconds
        IP Address:
        Number of Devices: 210
        Number of Events: 11
        Available Threads: 199
        HSTouch Enabled: True
        Event Threads: 0
        Event Trigger Eval Queue: 0
        Event Trigger Priority Eval Queue: 0
        Device Exec Queue: 0
        HSTouch Event Queue: 0
        Email Send Queue: 0

        Enabled Plug-Ins HSZigBee InControl Server InControl WinPhone InControl WinStore JowiHue Nest Nuvo Z-Wave


          I was able to recover my system by restoring the z-wave.ini file. On windows (c:\program files (x86)\HomeSeer HS3\Config) The interfaces section did not list my controllers.