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HSTouch won't connect after HS3 update

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    HSTouch won't connect after HS3 update

    After a reboot for system maintenance for a week, HS3 started and automatically ran the latest program update. Since the update, HSTouch won't connect to the server. When I checked plugins, I see it is no longer listed as a plugin, rather part of the HS3 program itself. I tried downloading the HSTouch program and it said that it successfully installed, but it still doesn't connect. I have attached the log file to this post for your review.

    Thank you for your help.



    Log 9/11/2017 12:33:35 AM Sunrise: 6:35 AM Sunset: 7:15 PM User: Ivan
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    Date/Time Pri Type/Error Message/Source
    Sep-11 12:30:52 AM HSTouch Server Client has DISCONNECTED.
    Sep-11 12:30:52 AM HSTouch Server Client (192.168.1.155/43388) has raised LineDisconnected or was forced closed.
    Sep-11 12:30:52 AM HSTouch Server Warning Client dropped connection 192.168.1.155/43388
    Sep-11 12:30:52 AM HSTouch Server Debug 12:30:52:3595 ~ Adding client 192.168.1.155 to client table with key 6
    Sep-11 12:30:52 AM HSTouch Server Opening connection from:192.168.1.155/43388
    Sep-11 12:30:52 AM HSTouch Server Debug 12:30:52:3595 ~ Removing dead connection: 4
    Sep-11 12:30:51 AM HSTouch Server Client has DISCONNECTED.
    Sep-11 12:30:51 AM HSTouch Server Client (192.168.1.154/4193) has raised LineDisconnected or was forced closed.
    Sep-11 12:30:51 AM HSTouch Server Warning Client dropped connection 192.168.1.154/4193
    Sep-11 12:30:51 AM HSTouch Server Debug 12:30:51:1720 ~ Adding client 192.168.1.154 to client table with key 5
    Sep-11 12:30:51 AM HSTouch Server Opening connection from:192.168.1.154/4193
    Sep-11 12:30:51 AM HSTouch Server Debug 12:30:51:1720 ~ Removing dead connection: 3
    Sep-11 12:30:51 AM Info The user ivan8ias@gmail.com, was added to the system due to a login from HSTouch through MyHS. This feature may be disabled in setup.
    Sep-11 12:30:18 AM HSTouch Server Client has DISCONNECTED.
    Sep-11 12:30:18 AM HSTouch Server Client (192.168.1.155/43386) has raised LineDisconnected or was forced closed.
    Sep-11 12:30:18 AM HSTouch Server Warning Client dropped connection 192.168.1.155/43386
    Sep-11 12:30:18 AM HSTouch Server Debug 12:30:18:1564 ~ Adding client 192.168.1.155 to client table with key 4
    Sep-11 12:30:18 AM HSTouch Server Opening connection from:192.168.1.155/43386
    Sep-11 12:30:18 AM HSTouch Server Debug 12:30:18:1564 ~ Removing dead connection: 2
    Sep-11 12:29:04 AM HSTouch Server Client has DISCONNECTED.
    Sep-11 12:29:04 AM HSTouch Server Client (192.168.1.155/43379) has raised LineDisconnected or was forced closed.
    Sep-11 12:29:04 AM HSTouch Server Warning Client dropped connection 192.168.1.155/43379
    Sep-11 12:29:04 AM HSTouch Server Debug 12:29:04:2345 ~ Adding client 192.168.1.155 to client table with key 3
    Sep-11 12:29:04 AM HSTouch Server Opening connection from:192.168.1.155/43379
    Sep-11 12:29:04 AM HSTouch Server Debug 12:29:04:2345 ~ Removing dead connection: 1
    Sep-11 12:29:03 AM HSTouch Server Client has DISCONNECTED.
    Sep-11 12:29:03 AM HSTouch Server Client (192.168.1.154/4132) has raised LineDisconnected or was forced closed.
    Sep-11 12:29:03 AM HSTouch Server Warning Client dropped connection 192.168.1.154/4132
    Sep-11 12:29:03 AM HSTouch Server Debug 12:29:03:1252 ~ Adding client 192.168.1.154 to client table with key 2
    Sep-11 12:29:03 AM HSTouch Server Opening connection from:192.168.1.154/4132
    Sep-11 12:29:03 AM Info The user ivan8ias@gmail.com, was added to the system due to a login from HSTouch through MyHS. This feature may be disabled in setup.
    Sep-11 12:26:15 AM Updater Install/Update of package HomeSeer HSTouch Server was successful.
    Sep-11 12:26:15 AM Updater Warning File exists, not overwriting: C:\Program Files\HomeSeer HS3\Config\\hspi_HSTouch.ini
    Sep-11 12:26:15 AM Updater Copying file: C:\Program Files\HomeSeer HS3\RssToolkit.dll
    Sep-11 12:26:15 AM Updater Copying file: C:\Program Files\HomeSeer HS3\HSPI_HSTOUCH.exe
    Sep-11 12:26:14 AM Updater Installing package HomeSeer HSTouch Server
    Sep-11 12:26:14 AM Updater Update HSPI_HSTOUCH.exe downloaded successfully
    Sep-11 12:26:13 AM Updater Downloading update: HomeSeer HSTouch Server
    Sep-11 12:26:13 AM Updater Starting download of updates
    Sep-11 12:24:49 AM Warning When attemtping to download and unstall updates, you may re-try the operation. Collection was modified; enumeration operation may not execute.
    Sep-11 12:24:49 AM Updater Install/Update of package HomeSeer HSTouch Server was successful.
    Sep-11 12:24:49 AM Updater Warning File exists, not overwriting: C:\Program Files\HomeSeer HS3\Config\\hspi_HSTouch.ini
    Sep-11 12:24:49 AM Updater Copying file: C:\Program Files\HomeSeer HS3\RssToolkit.dll
    Sep-11 12:24:49 AM Updater Copying file: C:\Program Files\HomeSeer HS3\HSPI_HSTOUCH.exe
    Sep-11 12:24:12 AM Updater Installing package HomeSeer HSTouch Server
    Sep-11 12:24:12 AM Updater Update HSPI_HSTOUCH.exe downloaded successfully
    Sep-11 12:23:52 AM Updater Downloading update: HomeSeer HSTouch Server
    Sep-11 12:23:52 AM Updater Starting download of updates
    Sep-11 12:17:09 AM HSTouch Server Debug 12:17:09:3127 ~ Value change ref:31 Address:L11 NewVal: 100OldVal: 0
    Sep-11 12:17:09 AM Device Control Device: Upstairs Hall Upstairs Hall Upstairs Hall Light to On (100) by/from: CAPI Control Handler
    Sep-11 12:17:08 AM Info System connected to MyHS Service successfully.
    Sep-11 12:17:08 AM Info System connected to MyHS Service, waiting for acknowledge...
    Sep-11 12:17:06 AM TTS Speak ():Welcome to Home-Seer
    Sep-11 12:16:42 AM Web Server Web Server authorized local login successful from: 192.168.1.154 User: Ivan
    Sep-11 12:16:35 AM Info System connected to MyHS Service, waiting for acknowledge...
    Sep-11 12:16:35 AM Info System connected to MyHS Service successfully.
    Sep-11 12:16:35 AM Startup Start up complete.
    Sep-11 12:16:35 AM Startup Starting the HS3 Sentry EXE
    Sep-11 12:16:35 AM Startup Starting HSSentry watchdog.
    Sep-11 12:16:35 AM Startup Starting Event Scheduler...
    Sep-11 12:16:35 AM Startup (Startup.vb script) No speaker clients detected, waiting up to 30 seconds for any to connect...
    Sep-11 12:16:35 AM Startup (Startup.vb script) Scripting is OK and is now running Startup.vb
    Sep-11 12:16:34 AM Startup Running the startup script Startup.vb
    Sep-11 12:16:34 AM Startup Starting Find service...
    Sep-11 12:16:34 AM Startup Updater services starting...
    Sep-11 12:16:34 AM Database Opening (Mode=Read/Write) up HomeSeer Energy database C:\Program Files\HomeSeer HS3\Data\Energy\Energy.hsd
    Sep-11 12:16:34 AM Speech Listening for remote speaker connections on port 10401
    Sep-11 12:16:34 AM Startup Initializing Speaker Client Interface
    Sep-11 12:16:34 AM Startup Start automation engine...
    Sep-11 12:16:33 AM Startup Creating ASP.NET application host...
    Sep-11 12:16:33 AM Web Server UPNP Discovery started
    Sep-11 12:16:33 AM Web Server Web Server started on port 80
    Sep-11 12:16:33 AM Web Server Local IP address (subnet) is: 192.168.1.154 (255.255.255.0)
    Sep-11 12:16:32 AM HSTouch Server Server started on port 10200
    Sep-11 12:16:32 AM Startup HStouch server started, waiting for clients to connect.
    Sep-11 12:16:32 AM Plug-In Finished initializing plug-in X10
    Sep-11 12:16:32 AM Info Initializing CM11A/12U on COM port COM1
    Sep-11 12:16:32 AM Info Plugin X10 has connected. IP:127.0.0.1:3250
    Sep-11 12:16:31 AM Startup Initializing Plug-Ins
    Sep-11 12:16:31 AM Plug-In Found plug-in: X10, version: 3.0.0.36
    Sep-11 12:16:31 AM Startup Checking for available plug-ins
    Sep-11 12:16:31 AM Info Remote plug-in API interface started on port 10400
    Sep-11 12:16:31 AM Startup This version of HomeSeer is registered as a HS3STANDARD version.
    Sep-11 12:16:31 AM HSPhone HomeSeer Phone Web Interface initializing.
    Sep-11 12:16:31 AM Startup Initializing phone interface...
    Sep-11 12:16:31 AM Startup Creating Speaker Client Interface Object...
    Sep-11 12:16:31 AM Startup HomeSeer version is: 3.0.0.357
    Sep-11 12:16:31 AM Load Config Loading TIMERS...
    Sep-11 12:16:31 AM Load Config Loading COUNTERS...
    Sep-11 12:16:31 AM Load Config 7 total events loaded.
    Sep-11 12:16:31 AM Load Config Loading Events...
    Sep-11 12:16:31 AM Load Config Loading Event Groups...
    Sep-11 12:16:31 AM Load Config 26 total devices loaded.
    Sep-11 12:16:31 AM Database Loading Devices...
    Sep-11 12:16:31 AM Database Opening (Mode=Read Only) up HomeSeer database C:\Program Files\HomeSeer HS3\Data\HomeSeerData.hsd
    Sep-11 12:16:31 AM Startup Loading configuration file ...
    Sep-11 12:16:31 AM Startup Database SAVE process started.
    Sep-11 12:16:31 AM Startup Local voice recognition class started.
    Sep-11 12:16:31 AM Startup HSPhone external interface class started.
    Sep-11 12:16:31 AM Startup Plug-In Interface class started.
    Sep-11 12:16:31 AM Startup E-Mail RECEIVE class started.
    Sep-11 12:16:31 AM Startup E-Mail SEND class started.
    Sep-11 12:16:31 AM Startup Web server class started.
    Sep-11 12:16:31 AM Startup Application interface class started.
    Sep-11 12:16:31 AM Startup COM port classes started.
    Sep-11 12:16:31 AM Startup Creating Class Objects...
    Sep-11 12:16:31 AM Startup
    Sep-11 12:16:31 AM Startup ************************************************************ ********************
    Sep-11 12:16:31 AM Startup HomeSeer version 3.0.0.357 Edition: HS3 Standard Starting Now
    Sep-11 12:16:31 AM Startup ************************************************************ ********************
    Sep-11 12:16:31 AM Startup
    Sep-11 12:16:31 AM Startup Settings Loaded.
    112 log entries, displaying entries from 0
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    Attached Files

    #2
    This is a common problem with the latest release, please check few of the posts on this subject. It looks like it is not a easy fix.

    Sent from my SM-G935V using Tapatalk

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