Door lock won't lock, will unlock -- control via HS Device works fine.

[mitchmitchell1616]

I have a Schlage Z-Wave door lock that I am accessing via the HSTouch android client. I can access the page and unlock the lock, but when I press the lock button nothing happens. Nothing is logged in HS3 and the lock does not change state. Yet when I use the HS3 device I can lock it with no problems. I looked in HSTouch Designer and could not find anything obvious. Any ideas what to look for?

Thanks!

Mitch

[mitchmitchell1616]

Well, I followed the directions on setting the action and got the lock button working.

Sent from my SM-N950U using Tapatalk

[dbarnes]

Hi Mitch -
I am having the same issues: can lock/unlock the Schlage Connect from Device Management but can't lock/unlock using HSTouch on an Android device. Could you clarify 'the directions setting the Action' please?

Thanks!
Dale Barnes.

[solar1]

I had an issue where I could not unlock the Schlage BE469ZP lock from my HSTouch App on my Iphone. I could unlock it through the Homeseer device. After hours of research, I uncovered a solution.

I had used HSTouch Designer to customize the App interface last year. Today, I found under the doorlock setup screen that a passcode code was set to access the doorlock. I removed the passcode and now have full functionality of the Door Lock control on HS Touch.

[gregoryx]

Using EasyTrigger plugin allows an event to do "toggle" that fixes the lack of this with the door locks. Then the HSTouch "button" reflects state (shows locked / unlocked) and pressing it executes the toggle event. Makes the single button in HSTouch act and work and look exactly as one would expect for a door lock button: Green "lock" - press it and it becomes Red "unlock".