Announcement

Collapse
No announcement yet.

Latest iOS app update just displays a blank screen

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Latest iOS app update just displays a blank screen

    My HS3Touch app got updated yesterday and it no longer works. My problem is a bit different than what is being reported in the other post on this. For me, I get the screen to select which connection I want to use, it displays connecting (although it seems like it's using the wrong aspect ratio on this screen), and then the screen just goes completely black after it's finished connecting.

    I'm using iOS 12.1.4 on an iPhone 8.

    I use this app every day. HomeSeerMobile is not as responsive as HS3Touch yet, so please get the HS3Touch app fixed.

    #2
    Are you using the default app or a HSTouch Designer created app? If you created this screen with the Designer then try republishing the screen.
    💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products

    Comment


      #3
      Try the instructions in this post:
      https://forums.homeseer.com/forum/ho...evious-version
      HS4Pro on a Raspberry Pi4
      54 Z-Wave Nodes / 21 Zigbee Devices / 108 Events / 767 Devices
      Plugins: Z-Wave / Zigbee Plus / EasyTrigger / AK Weather / OMNI

      HSTouch Clients: 1 Android

      Comment

      Working...
      X