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    HS Touch Designer SLOOOOOOOOOW

    I had .30 installed tried to open it and it ltakes forever at "Getting RSS Data" step. Then once it does open the project it becomes unresponsive when you try to open a different project. I have iInstalled. .56 from the Software Downloads Page, same result, then tried .58 from the HS3 Touch Designer Release notes. Same Result. If I disconnect from the HomeSeer server is works ok but as soon as I try to connect again is locks up.

    Any ideas why this is hanging up?


    I am running Windows 10 PRO 64bit version 1803 OS build 17134.228 on the the PC that I am trying to use to do my designer updates.

    Here is my HS3 Pro Setup
    Current Date/Time: 8/30/2018 19:01:03
    HomeSeer Version: HS3 Pro Edition 3.0.0.425
    Operating System: Microsoft Windows 7 Professional - Work Station
    System Uptime: 1 Day 1 Hour 33 Minutes 24 Seconds
    IP Address: 192.168.3.87
    Number of Devices: 654
    Number of Events: 287
    Available Threads: 400
    HSTouch Enabled: True
    Event Threads: 1
    Event Trigger Eval Queue: 0
    Event Trigger Priority Eval Queue: 0
    Device Exec Queue: 0
    HSTouch Event Queue: 0
    Email Send Queue: 0
    Anti Virus Installed: Microsoft Security Essentials

    Enabled Plug-Ins
    2.0.22.0: BL1Wire
    2.0.62.0: BLDSC
    2.0.34.0: BLNetCallerId
    2.0.140.0: BLRadar
    3.1.3.33206: Blue-Iris
    2.0.24.0: BLUPS
    2.0.11.0: BLUSBUIRT
    1.0.0.7: Restart
    3.0.6554.33094: UltraMon3
    3.0.6702.34494: UltraWeatherWU3
    3.0.0.36: X10
    3.0.1.190: Z-Wave

    #2
    How much memory does your PC have that you are running the Designer on? What are the specs of the PC. The designer runs fine on my Win10 laptop with 8GB of RAM.
    💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products

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      #3
      Windows 10 Pro 64-bit OS
      Dell XPS L702x
      Intel Core i7-272-qm 2.2G
      8GB RAM

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        #4
        Are you running it on your HS server? Is it this slow on a different PC?
        💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products

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          #5
          Slow on a different PC

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            #6
            I have found the issue. I had an old RSS data feed for weather that no longer worked. When Designer was starting it would loop trying to get that RSS data finally it would time out and open up the design screens. I deleted the screen using that data and now it opens in a reasonable time.

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