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    HS3Touch device updates are very slow

    I made an interface with HSTouch Designer for my iPad and Android phone (Samsung S7). The contents is about the same but it are 2 projects of course.
    On several pages of the interface there are readings about power (W) and energy use kWh).

    What I observe now is that in the iPad interface all reading are promptly shown. But on the Android phone only a small part of these fields is promptly shown. It takes minutes before most of them are shown. Some of them never show up.

    Anyone an idea what is causing this?
    Any help is appreciated.

    ============================================================ =============
    The version of HSTouch Designer is 3.0.30

    Homeseer is running on a Raspberry Pi 3. Some info:
    Current Date/Time: 27-10-2018 14:05:22
    HomeSeer Version: HS3 Standard Edition 3.0.0.435
    Linux version: Linux RPi3-HS3 4.14.70-v7+ #1144 SMP Tue Sep 18 17:34:46 BST 2018 armv7l GNU/Linux System Uptime: 1 Day 20 Hours 31 Minutes 58 Seconds
    IP Address: 192.168.1.20
    Number of Devices: 458
    Number of Events: 215
    Available Threads: 399
    HSTouch Enabled: True
    Event Threads: 0
    Event Trigger Eval Queue: 0
    Event Trigger Priority Eval Queue: 0
    Device Exec Queue: 0
    HSTouch Event Queue: 0
    Email Send Queue: 0
    Anti Virus Installed:

    Enabled Plug-Ins
    1.0.0.148: Arduino Plugin
    3.0.0.5: CM15A
    1.3.4.3: Device History
    0.0.0.21: DoorBird
    0.0.0.44: Pushover 3P
    3.0.6644.26753: UltraLog3
    3.0.1.243: Z-Wave

    #2
    Cor First thing I would do is update your version of HSTouch Designer to .58 (I forget if .58 or .60 in the latest release). If I remember correctly, one of the fixes that Rich did had to do with the update speed.


    Sent from my iPad using Tapatalk
    HS4 4.2.6.0 &HSTouch Designer 3.0.80
    Plugin's:
    BLBackup, BLOccupied, BLShutdown, EasyTrigger, Ecobee, Nest, AK Bond
    EnvisaLink DSC, PHLocation, Pushover, SONOS, Blue Iris, UltraRachio3,
    weatherXML, Jon00 Alexa Helper, Network Monitor, MyQ, Z-Wave

    Comment


      #3
      Thanks for the hint. I could upgrade to version 56. After a new deploi of the projects I do not see any change in behaviour on the Android phone. The numbers of the energy parameters but also a lot of temperatures do update very slow or do not show up at all.

      Comment


        #4
        Different networks for the ipad and phone? If so, maybe bandwidth or traffic issues with the phone. If they are on the same network maybe something on the phone hogging bandwidth?

        Regards
        Michael
        Regards,
        Michael

        HS3, W10 Home, HSTouch, W800, Z-Stick+

        Comment


          #5
          Thanks for your input Michael. I use the iPad and Android phone on the same wifi network. I have no Idea how to incease bandwidth on the phone. If I use speedtest the download/upload speed is 334/510 Kbits/s (measured on the phone).

          Comment


            #6
            That's a very slow internet connection! Try measuring on the ipad.

            Regards
            Michael
            Regards,
            Michael

            HS3, W10 Home, HSTouch, W800, Z-Stick+

            Comment


              #7
              Originally posted by Cor View Post
              Thanks for the hint. I could upgrade to version 56. After a new deploi of the projects I do not see any change in behaviour on the Android phone. The numbers of the energy parameters but also a lot of temperatures do update very slow or do not show up at all.
              You made sure that you have the most updated client on the S7, correct?


              Sent from my iPad using Tapatalk
              HS4 4.2.6.0 &HSTouch Designer 3.0.80
              Plugin's:
              BLBackup, BLOccupied, BLShutdown, EasyTrigger, Ecobee, Nest, AK Bond
              EnvisaLink DSC, PHLocation, Pushover, SONOS, Blue Iris, UltraRachio3,
              weatherXML, Jon00 Alexa Helper, Network Monitor, MyQ, Z-Wave

              Comment


                #8
                Sorry, I misspelled the speed unit, IT should be Mbps.
                The client on the Android phone is version 1.0.163.

                Comment


                  #9
                  So the download/upload speed is 334/510 Mbits/s (measured on the phone) and the Android client (1.0.163) is the latest.
                  Perhaps an other suggestion where I might look for a problem concerning the update problem?

                  Comment

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