I had an issue with a network cable not being fully seated that caused the connection for my laptop to drop. When that happened, HS3 Touch Designer froze and had to be force closed. This corrupted my project file. I was able to edit the XML and remove the offending lines and rescue the project.
Later, from another location, I switched from a direct IP connection to MyHS to continue working on the project remotely. I get a pop-up message saying that Designer cannot connect to MyHS. I was able to connect via the web browser.
Today, I got back to the site and opened Designer. It could not connect to MyHS and had to be force closed. After I reopened, I was able to switch to a local IP for the Troller and connect.
I do have two Trollers at two locations linked with MyHS.
Has anyone else had issues like this?
EDIT: This has expanded into overall connection and freezing problems with Designer. My three clients and the web interface connect fine locally. Designer connection is intermittent, and when it doesn't work it freezes the application.
Later, from another location, I switched from a direct IP connection to MyHS to continue working on the project remotely. I get a pop-up message saying that Designer cannot connect to MyHS. I was able to connect via the web browser.
Today, I got back to the site and opened Designer. It could not connect to MyHS and had to be force closed. After I reopened, I was able to switch to a local IP for the Troller and connect.
I do have two Trollers at two locations linked with MyHS.
Has anyone else had issues like this?
EDIT: This has expanded into overall connection and freezing problems with Designer. My three clients and the web interface connect fine locally. Designer connection is intermittent, and when it doesn't work it freezes the application.
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