I installed HS4 using the alternative method. Step 2 says to open HS4 and then closing it. When I open it HS4 claims there is an update despite the fact that I downloaded the latest version 4.1.1.0. When I proceed with the upgrade it give me a dialog to modify, fix or remove the installation. I clicked on fix. However, then I get an error message that it failed doing so. When I shut down HS4 and restart it the same thing starts happening again.
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I'd recommend putting in a support ticket on this issue at support@homeseer.com -
This should be fixed now.Comment
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Rupp so you were able to reproduce it?
And to answer your question, I don't think it was running in the background. I got a dialog box telling me it's running and it asked me if I wanted to the installer to shut down HS4. As I usually do in those situations, I am shutting down the program myself which is also what I did with HS4.Comment
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Yes I was able to reproduce it and a fix has been put in for the prompting to update after the update just completed with and error.Comment
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