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    #16
    No sweat super glad you got them back - now run a backup (and then download it because it stores it within HS4 itself)! Also turn on automatic backups - albeit this is another setting that does not "stick" so after any reboot you'll need to remember to turn it back on again.

    Stability and resilience are G14 classified grumbles though so shhhhh

    What the actual?!? When I make a sarcastic remark or joke it is moderated/deleted.
    But you specifically go out of your way to label multiple HS4 issues that cause data loss/crash of HS4 to be "grumbles".
    I can't even begin to put into words how offensive this is.

    Comment


      #17
      Tillsy Ah, you are right. Even v4.1.2.0 doesn't store the status of "Auto Backup". It stores the days but not the auto backup.

      Comment


        #18
        With some very basic TDD approaches, these issues wouldn't have made it to the field. It's really a missed opportunity.
        Imagine you upgraded the system of a customer, because the version was marked fit for release ....

        Verstuurd vanaf mijn SM-G965F met Tapatalk

        Comment


          #19
          after i updated to 4.1.2.0 i have all devices disapear and i cannot acces anymore the system. i have acces only on the events.
          also i opened a ticket in Jira system yesterday and still waiting on someone to open it.
          thank you for your help
          Attached Files

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            #20
            Seems like you filtered the list (0 of xx devices). Can you clear the filtering?

            Verstuurd vanaf mijn SM-G965F met Tapatalk

            Comment


              #21
              no, i cannot clear the filters. no option available
              i believe that my sue is linked with the user, system is not letting me to log in. any user i chnaged the system is taking only 1 by default
              any help will be appreciated.
              Than you,

              Comment


                #22
                I put in a support ticket three days ago....Crickets. Not happy with HS4! If I new it was going to be like this I wouldn’t have upgraded. I have reinstalled like a first time user, using no backup, set up everything just like new. Same issues. I can’t believe support will not even respond! Very disappointed.

                Comment


                  #23
                  Originally posted by Willie View Post
                  I put in a support ticket three days ago....Crickets. Not happy with HS4! If I new it was going to be like this I wouldn’t have upgraded. I have reinstalled like a first time user, using no backup, set up everything just like new. Same issues. I can’t believe support will not even respond! Very disappointed.
                  I’m having a good experience myself.

                  What isn’t working for you?

                  Comment


                    #24
                    All these errors!

                    Details


                    3 days ago 5:43 AMDescription and Steps to ReproduceStarting up....

                    7/28/2020 5:09:05 AM HomeSeer~Unable to render embedded object: File (~Error~) not found.~Unable to read event groups from normal or backup file!

                    7/28/2020 5:09:05 AM HomeSeer~Unable to render embedded object: File (~Error~) not found.~Unable to load events from normal or backup file!

                    7/28/2020 5:09:05 AM HomeSeer~Unable to render embedded object: File (~Error~) not found.~Unable to load counters from normal or backup file!

                    7/28/2020 5:09:05 AM HomeSeer~Unable to render embedded object: File (~Error~) not found.~Unable to load timers from normal or backup file!Startup Complete, 4 errors detected, check the log for more information.

                    Comment


                      #25
                      Originally posted by Willie View Post
                      All these errors!

                      Details


                      3 days ago 5:43 AMDescription and Steps to ReproduceStarting up....

                      7/28/2020 5:09:05 AM HomeSeer~Unable to render embedded object: File (~Error~) not found.~Unable to read event groups from normal or backup file!

                      7/28/2020 5:09:05 AM HomeSeer~Unable to render embedded object: File (~Error~) not found.~Unable to load events from normal or backup file!

                      7/28/2020 5:09:05 AM HomeSeer~Unable to render embedded object: File (~Error~) not found.~Unable to load counters from normal or backup file!

                      7/28/2020 5:09:05 AM HomeSeer~Unable to render embedded object: File (~Error~) not found.~Unable to load timers from normal or backup file!Startup Complete, 4 errors detected, check the log for more information.
                      Are these by any chance false positives?

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